Healthy Opportunities…because the opportunity for health begins where we live, learn, work and play.
North Carolina’s Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the state’s Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care.
Join us for webinars designed for frontline care managers at the first 3 CINs to participate in the HO Pilots (essential); other frontline care managers serving Pilot regions are encouraged to attend.
|Release Date||Title||Registration Link|
|September 20, 2022||Healthy Opportunities Pilots: How Care Managers Can Choose Appropriate Housing Services||Register Here|
|September 2, 2022||Healthy Opportunities Pilots: How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot Programs||Register Here|
|September 2, 2022||Healthy Opportunities Pilots: How Care Managers Can Choose Appropriate Transportation Services||Register Here|
|August 22, 2022||Healthy Opportunities Pilots: Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot Eligibility||Register Here|
Diversity, Equity, and Inclusion Training – Cultural Humility: This course includes training on Cultural Humility 101 and Culturally Responsive Clinical Care, both of which are required training for Care Management Entities participating in Healthy Opportunities Pilots. Culturally responsive care is an essential component of ensuring the services individuals and families receive are person-centered, compassionate, and highly effective.
In addition, building the skills and capacity for diversity, equity and inclusion (DEI) takes time to learn and integrate into patient care. For this reason, it is highly recommended that HO Pilot participants add to their calendar completing additional trainings, such as Implicit Bias, Structural Racism, Communication in Healthcare, and Microaggressions.
Using Motivational Interviewing to Support the Healthy Opportunities Pilots
This course employs effective techniques to quickly build rapport with cases and contacts. Creating a relationship that is non-judgmental and builds on the client’s strengths will allow for a much more productive exchange of information. This technique is critical in working with known COVID-19 cases and contacts.
Meet Our Team
We all share the responsibility of ensuring quality health care is delivered to the citizens of North Carolina. Collaboration is key to achieving this goal. We appreciate our partners for their support of NC AHEC Practice Support.