Medicaid Managed Care
Webinar Series

The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC are offering an evening webinar series to help providers, practice managers, and quality managers succeed with Medicaid Managed Care.

Hosted by Shannon Dowler, MD, Chief Medical Officer of the NC Division of Health Benefits, the Medicaid Managed Care webinars on the 3rd Thursday of the month are dedicated to bringing you late breaking information and guidance on NC Medicaid’s transition to Managed Care.

Topics will vary, but each session will include an open question and answer period. Upcoming topics will include: pharmacy and durable medical equipment, behavioral health, transitions of care, specialized therapies, quality measures, network adequacy, provider directory, billing, incentive payments, clinical coverage policy updates, and more. .


Medicaid Managed Care Webinar Series

Hosted by Shannon Dowler, MD, Chief Medical Officer, NC Division of Health Benefits. Moderated by Hugh Tilson, Director of the NC AHEC Program.

Every 3rd Thursday of the month from 5-30-6:30 PM
*Please note the 1st Thursday webinars will return in March 2022.

October 21, 2021 | Medicaid Hot Topics
November 18, 2021 | Medicaid Hot Topics


Webinar Recordings, Slides and Transcripts:
September 16, 2021 | Medicaid Hot Topics: Recording and Slides

Access an archive of webinar Recordings, Slides and Transcripts here.


Webinar Series: Quality & Population Health

This series, formerly the Advanced Medical Home (AMH) Webinar Series, is designed to support providers, practice managers, quality improvement professionals, care managers, and clinically integrated networks (CINs). Join us for one or for all!

Hosted by Hugh Tilson, Director of the NC AHEC Program

September 9, 5:30-6:30 PM | AMH Quality Measures (Specifications, Baselines, Targets)/Medicaid Statewide QI Projects FY22, Provider Supports: Recording and Slides
October 14, 5:30-6:30 PM | Integrated Care for Kids (InCK) / Healthy Opportunity Pilots:  Impacts to AMHs
November 16, 5:30-6:30 PM | Quality/PIP Updates & AMH Updates


Virtual Office Hours for Providers

Medicaid Transformation Provider Services and North Carolina AHEC are conducting a series of Virtual Office Hours for providers beginning in March 2021. These sessions offer an interactive format for providers to have their questions answered. 

Providers are encouraged to submit questions in advance to Medicaid.virtualofficehours@dhhs.nc.gov for discussion. Virtual Office Hours will cover a range of Medicaid Managed Care topics.

Presentations led by NC Medicaid and moderated by Chris Weathington, Director of NC AHEC Practice Support.

September 23, 2021 | Medicaid Managed Care Hot Topics
October 28, 2021 | Topic TBD
November 25, 2021 | Topic TBD
January 27, 2022 | Topic TBD
February 24, 2022 | Topic TBD
March 24, 2022 | Topic TBD
April 28, 2022 | Topic TBD
May 26, 2022 | Topic TBD
June 23, 2022 | Topic TBD

Virtual Office Hour Recordings, Slides, and Transcripts:

March 2, 2021 | Provider Directory: Recording and Slides
March 25, 2021 | Carolina Access Health Equity Payments: Recording, Slides, Transcript and Q&A
April 22, 2021 | Provider Directory, Enrollment News, and Hot Topics: Recording, Slides, Transcript and Q&A
May 27, 2021 | Medicaid Managed Care for Vision Services : Recording and Slides
June 24, 2021 | Medicaid Managed Care for Hearing Services: Recording, Slides and Q&A
July 22, 2021 | Medicaid Managed Care Hot Topics: Recording, Slides and Transcript
August 26, 2021 | Supporting Members Transitioning to Medicaid Direct: Recording and Slides


Virtual Statewide Quality Forum

The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC in conjunction with the five Medicaid managed care health plans will host a Virtual Statewide Quality Forum on October 12 from NOON-1:30 PM to help providers, practice managers, and quality managers succeed with Medicaid Managed Care quality initiatives.

Topics will include DHHS NC Medicaid Managed Care Quality Strategy, statewide performance improvement initiatives for SF2022 (childhood immunizations, diabetes control, timeliness of prenatal care), Health Plan and AHEC Provider Supports, and Quality Measure Data and Reporting.  The session also includes a question and answer forum for participants.


Health Plan Virtual Meet & Greets

Health Plan Meet & Greet live sessions concluded on April 8. View our recording archive here.

 
 

Our Partners

We all share the responsibility of ensuring quality health care is delivered to the citizens of North Carolina. Collaboration is key to achieving this goal. We appreciate our partners for their support of NC AHEC Practice Support.