Medicaid Managed Care Webinar Series for Providers

The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC are offering three monthly evening webinar series to help prepare providers, practice managers, and quality managers for Medicaid Managed Care going live on July 1, 2021.

Hosted by Shannon Dowler, MD, Chief Medical Officer of the NC Division of Health Benefits, two series will feature changing subtopics on Medicaid Managed Care on the first Thursday of each month and clinical quality on the third Thursday of each month through June 2021.

North Carolina AHEC and NC DHHS are also partnering to offer a third webinar series on the Advanced Medical Home program on the second Thursday of each month. Learn more.

Have questions about partnering with health plans as you transition to NC Medicaid Managed Care? Scroll below our webinar registration to view the Health Plan Meet & Greet schedule.

 


 

Medicaid Managed Care Back Porch Chat Webinar Series

Every first Thursday of the month from 5:30 to 6:30 p.m.

Hosted by Shannon Dowler, MD, Chief Medical Officer, NC Division of Health Benefits.

Moderated by Hugh Tilson, Director, NC AHEC Program.


Thursday, May 6, 2021 | Hot Topics in Medicaid Transformation
Thursday, June 3, 2021 | Hot Topics in Medicaid Transformation

Webinar Recordings, Slides and Transcripts:

October 1, 2020 | Better with Time: Recording, Slides and Transcript
November 5, 2020 | Advanced Medical Home: Recording, Slides and Transcript
December 3, 2020 | Beneficiary Attribution: Recording, Slides and Transcript
January 7, 2021 | Behavioral Health (standard plans): Recording, Slides, and Transcript
February 4, 2021 | Quality, Tracking quality performance, outcomes and expectations: Recording, Slides, Transcript and Q&A
March, 4, 2021 | Medicaid Hot Topics: Recording, Slides, Transcript and Q&A
April 1, 2021 | Hot Topics in Medicaid Transformation: Recording and Slides (Transcript coming soon)

 


Clinical Quality Webinar Series

Every third Thursday of the month from 5:30 to 6:30 p.m.

Hosted by Shannon Dowler, MD, Chief Medical Officer, NC Division of Health Benefits.

Moderated by Hugh Tilson, Director of the NC AHEC Program.

Thursday, April 15, 2021 | Hot Topics in Medicaid Transformation
Thursday, May 20, 2021 | Hot Topics in Medicaid Transformation

Webinar Recordings, Slides and Transcripts:

October 15, 2020 | Immunizations and Keeping Kids Well, Trends and COVID-19: Recording, Slides and Transcript
November 19, 2020 | Women’s Health: Recording, Slides and Transcript
December 17, 2020 | Behavioral Health: Recording, Slides and Transcript
January 21, 2021 | COVID 19 Vaccine Administration: Recording, Slides, Transcript and Q&A
February 18, 2021 | Provider Directories & Panel Management: Recording, Slides, Transcript and Q&A
Thursday, March 18, 2021 | Hot Topics in Medicaid Transformation: Recording, Slides and Transcript


Virtual Office Hours for Providers

Medicaid Transformation Provider Services and North Carolina AHEC are conducting a series of Virtual Office Hours for providers beginning in March 2021. These sessions offer an interactive format for providers to have their questions answered. 

Providers are encouraged to submit questions in advance to Medicaid.virtualofficehours@dhhs.nc.gov for discussion. Virtual Office Hours will cover a range of Medicaid Managed Care topics.

Presentations led by NC Medicaid and moderated by Chris Weathington, Director of NC AHEC Practice Support.

April 22, 2021 from 4:00 to 5:00 p.m. | Hot Topics in Medicaid Transformation
May 27, 2021 from 4:00 to 5:00 p.m. | Topic TBD

Virtual Office Hour Recordings, Slides, and Transcripts:

March 2, 2021 | Provider Directory: Recording and Slides
March 25, 2021 | Carolina Access Health Equity Payments: Recording, Slides, Transcript and Q&A


Health Plan Virtual Meet & Greets

The NC Medicaid Provider Services team is partnering with NC AHEC to host virtual Health Plan Meet and Greet sessions. NC Medicaid consultants and health plan representatives will be available to address your concerns and questions about the transition from Medicaid fee-for-service to Medicaid Managed Care.  

Virtual Meet and Greet sessions are structured as conversations between providers and Managed Care Health Plan staff with a Q&A for participants. Sessions will be delivered live with a recording and transcript made available on this page after each event. Session types include Primary Care & Specialty Providers, Long Term Services & Supports, and Behavioral Health Providers. Feel free to drop in at any time during the sessions below.

Primary Care & Specialty Providers #1:  Tuesday, March 23rd  

Amerihealth Caritas: 7:45-8:45 a.m.
Recording

Carolina Complete: 9:30-10:30 a.m.
Recording

Healthy Blue: 11:15 a.m.-12:15 p.m.
Recording

United Healthcare: 1:15-2:15 p.m.
Recording

Wellcare:  2:45-3:45 p.m.
Recording

Long-Term Services & Supports #1:  Wednesday, March 24th  

Carolina Complete:  7:45-8:45 a.m.
Recording

Healthy Blue: 9:30-10:30 a.m.
Recording

United Healthcare:  11:15 am.-12:15 p.m.
Recording

Wellcare: 1:15-2:15 p.m.
Recording

Amerihealth Caritas: 2:45-3:45 p.m.
Recording

Behavioral Health Providers #1:  Thursday, March 25th  

Healthy Blue: 7:45-8:45 a.m.
Recording

United Healthcare:  9:30-10:30 a.m.
Recording

Wellcare: 11:15-12:15 p.m.
Recording

Amerihealth Caritas: 1:15-2:15 p.m.
Recording

Carolina Complete: 2:45-3:45 p.m.
Recording

Primary Care & Specialty Providers #2:  Tuesday, April 6th  

United Healthcare: 7:45-8:45 a.m
Recording

Wellcare: 9:30-10:30 a.m.
Recording

Amerihealth Caritas: 11:15 a.m.-12:15 p.m.
Recording

Carolina Complete: 1:15-2:15 p.m.
Recording

Healthy Blue: 2:45-3:45 p.m.
Recording

Long-Term Services & Supports #2:  Wednesday, April 7th  

Wellcare: 7:45-8:45 a.m.
Recording

Amerihealth Caritas:  9:30-10:30 a.m.
Recording

Carolina Complete: 11:15-12:15 p.m.
Recording

Healthy Blue: 1:15-2:15 p.m.
Recording

United Healthcare: 2:45-3:45 p.m.
Recording

Behavioral Health Providers #2:  Thursday, April 8th  

Amerihealth Caritas:  7:45-8:45 a.m.
Recording

Carolina Complete:  9:30-10:30 a.m.
Recording

Healthy Blue:  11:15 a.m.-12:15 p.m.
Recording

United Healthcare:  1:15-2:15 p.m.
Recording

Wellcare:  2:45-3:45 p.m.
Recording

Our Partners

We all share the responsibility of ensuring quality health care is delivered to the citizens of North Carolina. Collaboration is key to achieving this goal. We appreciate our partners for their support of NC AHEC Practice Support.