Medicaid Managed Care
Webinar Series

The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC are offering an evening webinar series to help providers, practice managers, and quality managers succeed with Medicaid Managed Care.

Hosted by Shannon Dowler, MD, Chief Medical Officer of the NC Division of Health Benefits, the Medicaid Managed Care webinars on the 3rd Thursday of the month are dedicated to bringing you late breaking information and guidance on NC Medicaid’s transition to Managed Care.

Topics will vary, but each session will include an open question and answer period. Upcoming topics will include: pharmacy and durable medical equipment, behavioral health, transitions of care, specialized therapies, quality measures, network adequacy, provider directory, billing, incentive payments, clinical coverage policy updates, and more. 


Medicaid Managed Care Webinar Series

Hosted by Shannon Dowler, MD, Chief Medical Officer, NC Division of Health Benefits. Moderated by Hugh Tilson, Director of the NC AHEC Program.

Every 3rd Thursday of the month from 5:30-6:30 PM
*Please note the 1st Thursday webinars will return in March 2022.

January 20, 2022 | Medicaid Hot Topics
February 17, 2022 | Medicaid Hot Topics
March 17, 2022 | Medicaid Hot Topics


Webinar Recordings, Slides and Transcripts:

October 21, 2021 | Medicaid Hot Topics: Recording and Slides
November 18, 2021 | Hot Topic Updates / Behavioral Health Collaborative Codes: Recording and Slides

Access an archive of webinar Recordings, Slides and Transcripts here.


Webinar Series: Quality & Population Health

This series, formerly the Advanced Medical Home (AMH) Webinar Series, is designed to support providers, practice managers, quality improvement professionals, care managers, and clinically integrated networks (CINs). Join us for one or for all!

Hosted by Hugh Tilson, Director of the NC AHEC Program

September 9, 5:30-6:30 PM | AMH Quality Measures (Specifications, Baselines, Targets)/Medicaid Statewide QI Projects FY22, Provider Supports: Recording, Slides and Transcript
October 14, 5:30-6:30 PM | Integrated Care for Kids (InCK) / Healthy Opportunity Pilots:  Impacts to AMHs: Recording and Slides
November 16 December 9, 5:30-6:30 PM | Advanced Medical Homes: Incentives Plan


Virtual Statewide Quality Forum

The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC, in conjunction with the five Medicaid managed care health plans, hosted a Virtual Statewide Quality Forum in October 2021 to help providers, practice managers, and quality managers succeed with Medicaid Managed Care quality initiatives.

Topics included DHHS NC Medicaid Managed Care Quality Strategy, statewide performance improvement initiatives for SF2022 (childhood immunizations, diabetes control, timeliness of prenatal care), Health Plan and AHEC Provider Supports, and Quality Measure Data and Reporting.  The session also included a question and answer forum for participants.

Access the October 12, 2021 Recording, Slides and Transcript.


Virtual Office Hours for Providers

Medicaid Transformation Provider Services and North Carolina AHEC conducted a series of Virtual Office Hours for providers March through September 2021. These sessions offered an interactive format for providers to ask questions on a variety of Medicaid Managed Care topics. View past Virtual Office Hour recordings, slides, and transcripts below.

March 2, 2021 | Provider Directory: Recording and Slides
March 25, 2021 | Carolina Access Health Equity Payments: Recording, Slides, Transcript and Q&A
April 22, 2021 | Provider Directory, Enrollment News, and Hot Topics: Recording, Slides, Transcript and Q&A
May 27, 2021 | Medicaid Managed Care for Vision Services : Recording and Slides
June 24, 2021 | Medicaid Managed Care for Hearing Services: Recording, Slides and Q&A
July 22, 2021 | Medicaid Managed Care Hot Topics: Recording, Slides and Transcript
August 26, 2021 | Supporting Members Transitioning to Medicaid Direct: Recording, Slides and Transcript
September 23, 2021 | Medicaid Managed Care Hot Topics: Recording, Slides and Transcript


Health Plan Virtual Meet & Greets

Health Plan Meet & Greet live sessions concluded on April 8. View our recording archive here.

 
 

Meet Our Team

Our Partners

We all share the responsibility of ensuring quality health care is delivered to the citizens of North Carolina. Collaboration is key to achieving this goal. We appreciate our partners for their support of NC AHEC Practice Support.