PCMH, CINs, ACOs, PI, PQRS, MACRA . . . Is the Bowl of Alphabet Soup Getting Harder to Digest?

We can help.

NC AHEC Practice Support is offering patient education tools and financial and telehealth resources for providers during the COVID-19 pandemic. Visit ncahec.net/covid-19 or contact us for more information.

Practices need to position themselves for new payment models, incentive programs, and other health care reforms while focusing on patient-centered care. Our practice support coaches are trained to work with you to transform the way in which care is delivered in your practice. To date, our team of coaches have helped more than 6,000 providers at 1,400 practices move toward promoting interoperability (formerly meaningful use) of their electronic health records; nearly 600 practices with Medicaid Transformation education and issue resolution; over 500 practices improve office systems for better care; and more than 300 practices achieve patient-centered medical home recognition.

Our on-site coaches are here to help your practice navigate through a time of great transition in health care.

Why wait?

Quality and Value Improvement

We provide quality improvement training and education to assess, address, and improve the cost and experience of clinical and operational processes in your practice. Our coaches implement proactive and patient-centered approaches with an eye to enhancing revenue and continuity of care.

Provider and Care Team Satisfaction

Our team-based care models and approaches to patient engagement help refine your patient care and care team experience. Our coaches can help your staff perform at the highest levels of licensure and introduce tools and workflows that maximize efficiency and clinical performance.

Financial Health and Operational Efficiency

Our coaches are equipped to optimize your practice’s participation and success in state and federal incentive programs, including the CMS Quality Payment Program (QPP) and the NC Medicaid EHR Incentive Program. We can also help you develop budgets, strategic plans, and processes for revenue cycle assessment and enhancement.

Population Health Outcomes

We’re here to provide assistance in optimizing use of health information technology (HIT) to help you identify and manage high-risk patients. Our coaches can support you through the creation of customized dashboards and use data to drive change in your practice.

Provider Transition to Medicaid Managed Care

NC AHEC Practice Support’s partnership with NC Medicaid is also supporting statewide efforts to educate and support providers during the COVID-19 pandemic. Visit covid19.ncdhhs.gov for more information.

The NC AHEC Program has partnered with the North Carolina Department of Health and Human Services and Division of Health Benefits to help transition healthcare providers to Medicaid Managed Care. We are providing on-site comprehensive Medicaid Managed Care education and assistance to healthcare providers across the state. More information and resources are also available on the NC Medicaid website for providers.

NC HealthConnex

The North Carolina Heath Information Exchange Authority (NC HIEA) is actively distributing news and resources related to the impact of the COVID-19 pandemic. Visit hiea.nc.gov/covid-19 for more information.

NC HealthConnex is the state designated health information exchange that will enable you to more effectively manage population health and clinical outcomes. With NC HealthConnex, you can access your patients’ comprehensive records across multiple providers and review labs, diagnostics, history, allergies, medications, and more. NC HealthConnex also helps you eliminate duplicative testing, make more efficient and accurate diagnoses, and improve coordination across all levels of care.

NC HIEA and NC AHEC are offering a library of virtual training modules to orient providers to NC HealthConnex. Providers can register for a series of four video trainings, each providing an orientation to the features and services available at no cost. In the midst of a pandemic, these modules offer a stress-free method of receiving training and staying up-to-date on all applications within NC HealthConnex. Four modules are now available:

Module 1: NC HealthConnex Overview

Module 2: Unpacking the Welcome Packet

Module 3: PAA (Participant Account Administrator) Role and Responsibilities

Module 4: Clinical Portal Overview

More information and resources are available on the NC HIEA and NC AHEC partnership webpage.

Stop Unhealthy Alcohol Use Now (STUN)

Excessive alcohol use, which affects almost a third of adults, is the nation’s third leading cause of preventable death. It is a major risk factor for many health, social, and economic problems.  In addition, the problem has worsened with the COVID-19 pandemic.

NC AHEC will help primary care practices implement evidence-based interventions such as screening for unhealthy alcohol use; brief interventions for adult patients who drink too much; and medication-assisted therapy for patients with an alcohol use disorder.  This activity is funded by AHRQ’s Patient-Centered Outcomes Research (PCOR) initiative.

To learn more or enroll, please contact us at practicesupport@ncahec.net.

CMS Quality Payment Program (QPP) and Merit-based Incentive Program (MIPS)

The NC AHEC Program is helping small practices in North Carolina understand and successfully participate in the CMS Quality Payment Program (QPP) and the Merit-based Incentive Program (MIPS). This support for QPP and MIPS is available at no cost to you. You can access free online resources at qpp.cms.gov or reach us for local, in-state support at QPPSupport@ncahec.net.

Promoting Interoperability Program (EHR Incentive Program or Meaningful Use)

Our NC AHEC practice coaches can help you select, implement and optimize a certified Electronic Health Record (EHR). We provide education and guidance on program year eligibility, requirements, and possible incentive payments. Let us help you learn how to best use your EHR as a tool to improve care, patient satisfaction and care delivery.

We will get to know your practice and provide a customized plan to fit your needs.

Let’s find out how we can work together on what matters to you.