Healthy North Carolina 2030

What is Healthy North Carolina 2030 and the NC State Health Improvement Plan?

Every 10 years, the state of North Carolina embarks on a goal setting process to identify the indicators or measures of good health and well-being for the people of our state over the next decade. The culmination of this process for the current decade, led by the North Carolina Institute of Medicine (NCIOM) and Department of Health and Human Services (DHHS) is known as Healthy North Carolina 2030 (HNC 2030). These indicators were selected based on evidence of impact on health and with input from over 400 experts and community members. In developing HNC 2030, the team recognized the important roles of health behavior, social and economic factors, and the physical environment in contributing to health care. HNC 2030 serves as the foundation for the North Carolina State Health Improvement Plan (NC SHIP). 

What is the role of NC AHEC?

NC AHEC is a key partner for NC SHIP implementation.  Through programming designed to contribute to a healthier NC, much of our statewide work aligns with the indicators identified in HNC 2030.  

Our programming:

  • Supports the improvement of statewide Behavioral Health outcomes through educational training and practice support.  
  • Delivers educational programming to address substance abuse issues through Opioid Screening, Buprenorphine training and Tobacco and Alcohol use treatment/education. 
  • Helps primary care practices close care gaps with adult diabetes screening rates, pediatric immunizations and timely access to prenatal care at no cost.
  • Supports medical residency training programs, aiming to increase residency positions in rural areas as a means of decreasing health inequities. This is done via programmatic and financial assistance.
  • Provides educational courses addressing the community health disparities outlined in NC SHIP, delivering the training needed to keep NC’s providers current within emerging public health issues. 

This brief video, featuring Dr. Adam Zolotor, NC AHEC Associate Director for Medical Education and former President and CEO of the NCIOM, provides a high-level overview of HNC 2030 and its impact on the health of individuals in North Carolina. 

Where can I get more information at one of our Regional AHEC Centers?

Please view this directory to find the contact at your Regional AHEC for each HNC2030 indicator that aligns with our statewide work. We have designated contacts for indicators 5, 10-15, and 17-19.

Community Health Worker Program

Bridging Community and Systems for Better Health and Well-Being

Community Health Worker Integration into Primary Care Advanced Medical Homes

Community Health Worker (CHW) services and programs are crucial in helping Advanced Medical Homes improve chronic disease self-management and health outcomes, enhance the patient experience, reduce emergency room utilization and hospital readmissions, as well as impact health equity and overall healthcare costs.

View the videos below to hear directly from Community Health Workers and healthcare providers working in NC about the important role that CHWs play in improving individual and community health.  

Promo Video: View via Google | View on YouTube

Case Study Video: View via Google | View on YouTube

The NC AHEC Community Health Worker (CHW) Program supports the development of a qualified and sustainable CHW workforce well equipped to advance health equity. While NC AHEC serves as an anchor partner in the NC CHW Initiative, the NC DHHS Office of Rural Health serves as the lead agency. For more information about our work, contact Gwen Arnold at gwen.arnold@ncahec.net.

NC AHEC Practice Support is available in partnership with NC DHHS Division of Health Benefits. Practice Support coaches are able to support primary care practices interested in adding CHWs to their teams or optimizing existing CHW programs. This service is available at no charge to your practice. Visit the NC AHEC’s Practice Support webpage for more information, or contact us via email at practicesupport@ncahec.net to seek assistance.


CHW Workforce Training & Support

NC CORE COMPETENCY TRAINING

This training is offered through the NC Community College System and is required for CHW Certification in North Carolina. Learn more by visiting www.ncdhhs.gov/divisions/office-rural-health/community-health-workers/community-health-worker-training.

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CHW SPECIALTY TRAINING

NC AHEC, as an anchor partner in the NC CHW Initiative, is committed to ensuring that Community Health Workers have access to ongoing training and professional development resources.  As a vital workforce for advancing health equity, it is important that CHWs are able to deepen their knowledge and sharpen their skills for providing all North Carolinians with the opportunity for health and wellness.  Through funding provided by the NC DHHS Department of Health Benefits (Medicaid), NC AHEC has worked with other key stakeholders, including CHWs and CHW supervisors, to develop standards for CHW Specialty training, identify key training topics, and develop a series of online modules specifically geared towards preparing CHWs to partner with primary care practices as part of the new Medicaid Managed Care network.   

Each module provides continuing education credit recognized by the NC CHW Association for the purposes of maintaining certification.  Some modules stand alone in terms of the topic covered while others can be combined to deepen CHW knowledge and skills on a particular topic.  Each module has been co-developed with CHWs to ensure the focus of learning and style of education reflects CHW culture and real-life scenarios.  This module is divided into three sections focusing on an overview of NC Medicaid and Medicaid Managed Care, the role of CHWs in Medicaid Managed Care, and the role of CHWs in client advocacy.   

CHW Integration into Advanced Medical Homes:
NC AHEC is developing self-paced online specialty training programs to prepare CHWs and practices for CHW integration into primary care as part of Medicaid Managed Care. Training programs will be released in English and Spanish on a rolling basis beginning February 2022. This service is also supplemented with Practice Support coaches with expertise in CHW optimization within your practice or Advanced Medical Home. Click on the links embedded in the training program titles below to learn more and to register.

Documentation in Client Record – English version
Motivational Interviewing Conversations: Clients with Common Health Conditions – English version
Working with Special Populations: LGBTQ – English version
Care Management for CHWs – English version
Introduction to Motivational Interviewing for Community Health Workers – English version
Introduction to Health and Wellness Coaching for Community Health Workers – English version
Resource Coordination – English version
Behavioral Health Conditions:  Depression and Anxiety – English version
Working with Clients with Behavioral Health Conditions – English version
Overview of Medicaid Managed Care – English version

COVID-19 CHW Training for NC AHEC CHW Initiative:
This self-paced online course helps connect the health workforce to COVID-19 related community-based resources for patients and their families. Available in English and Spanish.
English: www.ncahec.net/courses-and-events/64098/training-for-the-community-health-work-initiative
Spanish: www.seahec.net/courses-and-events/67188/training-for-the-community-health-worker-initiative-spanish-version–formacin-para-la-iniciativa-del-promotores-de-salud-versin-en-espaol/6

These training programs are being developed with support from the NC DHHS Division of Health Benefits and will be made available free of charge.

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MONTHLY CHW PEER LEARNING COLLABORATIVES

This ECHO-based series brings CHWs from across the state together to support shared learning. The series is co-hosted by CHWs with topics selected through input from participants. Sessions are held monthly every third Thursday at noon. Live English-Spanish interpretation is provided.


Resources for Effective CHW Integration

NEW! CHW INTEGRATION & OPTIMIZATION TOOL
This tool is an evidence-informed comprehensive resource that includes a gap analysis, implementation resources, and a project management plan for integrating new or optimizing existing CHW programs in Advanced Medical Home settings. NC AHEC Practice Support coaches are able to assist you with the use of this tool as part of your CHW optimization efforts. For more information, please contact practicesupport@ncahec.net.

The Toolkit was developed with support from the NC DHHS Division of Health Benefits, NC AHEC, and the Rita and Alex Hillman Foundation.

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ECHO FOR CHW INTEGRATION INTO ADVANCED MEDICAL HOMES
Two 8-session ECHO series will be offered in 2022 to Advanced Medical Homes (AMH) interested in preparing for, optimizing, and/or implementing CHW services and programs. This series is offered in conjunction with 1:1 support from an NC AHEC Practice Support coach as needed by the practice or AMH.

These ECHO series will be offered with support from the NC DHHS Division of Health Benefits and will be made available free of charge.

Intranet

All past AHEC Bulletins.

State of AHEC recordings

AHEC Learning Academy recordings

Other Staff Training Opportunities

Program Office

Group Charters:

The objective of these Group Charters is to share clear guidelines, outline roles, and have consistency across the groups led by the Program Office.

 

Webinars

Updated June 7, 2022 at 2:30 p.m.

Reoccurring Webinar Series

CCTO User Training

Live trainings for CCTO Users are offered with topics including updates and enhancements to the CCTO Tool and common Help Desk issues. A live Q&A is held at the end of each session to give attendees an opportunity to ask questions and request demonstrations of certain CCTO features. The trainings will continue until they are no longer needed.

July 26, 2022 | Community Health Workers Training: Recording and Slides

All About Vaccines: Recording, Slide Deck and Assessment
COVID-19 Vaccines: Recording, Slide Deck and Assessment
Understanding Vaccine Hesitancy: Recording, Slide Deck and Assessment
Contact Tracing Script Readthrough: RecordingSlide Deck, and Link to Contact Tracing Script

Access a full archive of materials for this webinar series here.


CCTO Views Training

Reporting Training for CCTO Administrators: Recording and Slides


NC DHHS COVID-19 Vaccine Webinars

Join the Zoom meeting room on your computer, or dial-in at (646) 558-8656 using webinar ID 131 899 801.

Join State Health Director Dr. Elizabeth Tilson and other leadership from the North Carolina Department of Health and Human Services (NC DHHS) for an update on new vaccines, status of distribution (including allocation, provider enrollment, and prioritization), communications resources, and the COVID-19 Vaccine Management System (CVMS). Speakers will respond to questions during a Q&A session.

January 18, 2022 | NC DHHS COVID-19 Response Updates: Recording, Slides and Transcript

Access an archive of materials for this webinar series here.


How to Approach Isolation and Quarantine Challenges within Confinement Facilities

Along with providing a review of CDC Guidelines on Isolation and Quarantine, local correctional professionals will provide real world approaches to daily challenges faced within detention centers in a question-and-answer format. We want to highlight creative solutions that have been implemented despite uncontrollable factors such as limited space and staff.

April 19, 2022: Slides


Becoming a COVID-19 Vaccine Provider: We Need YOU!      

The goal of this training is to inform primary care practices about the CDC COVID-19 Vaccination Program and show how to enroll in North Carolina’s COVID-19 Vaccine Management System (CVMS). CVMS is a secure, cloud-based vaccine management solution for COVID-19 that enables vaccine management and data sharing across providers, hospitals, agencies, and local, state, and federal governments on one common platform.      

Agenda

  • Welcome and What to Expect Today
  • Current Status of Vaccinations in NC
  • CVMS Overview 
  • Provider Enrollment and Onboarding Overview
  • What to Expect Next

May 18th, 2021: Recording and Slides


Archived Webinars


COVID-19 Update for Long Term Care Settings

NC DHHS brought back this webinar for a few sessions in December and January in order to discuss LTC Vaccination and Infection Prevention Best Practices.  NC DHHS has a weekly written briefing on COVID-19 activity related to long-term care settings. 

September 2, 2021: Recording and Slide Deck

Access a full archive of materials for this webinar series here.

NC DHHS and NC AHEC Guidance for Dental Professionals

The North Carolina Department of Health and Human Services (NC DHHS) and NC AHEC hosted webinars offering guidance to dental professionals.

January 6, 2020 | Webinar on COVID-19 Vaccine and Distribution Plan: Recording, Slide Deck and Transcript

Access a full archive of materials for this webinar series here.


NC Medicaid, CCNC, and NC AHEC Health Care Professionals Webinar Series

August 13, 2020: Recording, Slide Deck and Transcript

Featuring subject-matter experts from NC Medicaid, CCNC, and NC AHEC, this webinar series addressed Medicaid policies including new options for telephonic and telehealth delivery of care for Medicaid beneficiaries, provided a one-stop location gathering the latest information from NC DHHS, and delivered practice support coaching to help practices implement new clinical workflows in response to the changing demands of COVID-19.

CCNC and NC AHEC Resources

Community Care of North Carolina (CCNC) and NC AHEC are working together to support providers by providing general information on COVID-19 and specific guidelines including coding suggestions for healthcare providers serving Medicaid beneficiaries. Visit our partnership webpage for additional resources.


Friday Office Hours for Providers

December 18, 2020: Recording, Slides and Transcript

Access a full archive of materials for this webinar series here.

Add the series to your Microsoft Outlook calendar.

As part of the State’s continuing efforts to ensure providers have the information they need, Dr. Betsey Tilson, State Health Director and Chief Medical Officer, and Dr. Zack Moore, State Epidemiologist, provided brief updates on the State’s COVID-19 response and responded to questions.


AHEC Webinar Series for North Carolina’s Oral Health Workforce

To support oral health professionals in North Carolina as they return to work, these six webinars will provide information on re-opening and operating in the midst of COVID-19. The series is designed to allow just-in-time input from participants and oral health leaders from across the state. Participants may pick and choose any combination of events.

View all previously recorded webinars in the series.


NC DHHS and NC AHEC COVID-19 Testing Overview: Updates on Testing Modalities, Guidance and Resources

Access the recording, slide deck and transcript from June 15, 2020.

NC DHHS and NC AHEC hosted a one-time webinar to lend an overview of COVID-19 testing. Speakers included Sec. Mandy Cohen, Dr. Betsey Tilson, Dr. Shannon Dowler, Dr. Cardra Burns, Scott Shone and Jay Ludlam.


NC DHHS and NC AHEC Weekly Business Forum

Access the recording, slide deck, and transcript from May 20, 2020.

The NC Department of Health and Human Services’ Division of Public Health (DPH) and NC AHEC held weekly forums for the NC business community. The forums enabled members of the business community to obtain timely information on COVID-19 and to pose questions directly to public health subject matter experts.


NC AHEC and the Office of Rural Health (ORH) Telehealth Webinar Series

View a flyer for the April 20, 2020 webinar.

The Office of Rural Health (ORH) and NC AHEC co-sponsored a weekly webinar series to address the role of virtual visits in responding to COVID-19. The webinars enabled providers to pose questions directly to telehealth subject matter experts.

Access a full archive of materials for this webinar series here.