If you have questions, please fill out the form below. Check out our FAQ page for answers to the most common questions, or search the articles below.
If you have questions, please fill out the form below. Check out our FAQ page for answers to the most common questions, or search the articles below.
North Carolinaās Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the stateās Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care. Other staff working to support Pilot operations may find these trainings helpful to support their day-to-day work.
Keep this page open while you complete the steps below.
Ā· Create a MyAHEC account.
Ā· Already have an account? Continue to Step 2.
Ā· Select the registration link for the course listed in the table below.
Ā· Enter MyAHEC username and password and follow the prompts to complete registration.
Ā· Register for each course individually by selecting the corresponding link.
Ā· Sign into MyAHEC.
Ā· Select My Courses and Events.
Ā· Select Access Course and Materials.
Ā· Select Open to launch a course.
Trainings will be continually added to this page as they are published.
TAILORED CARE MANAGERS | |||
Release Date/Last Updated | Title | Select the link to register for your course or to view slides & recordings. | Course is required for Care Mangers |
October 20, 2023 | Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 1 | Register | This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members. |
November 20, 2023 | Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 2 | Register | This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members. |
STANDARD PLAN CARE MANAGERS | |||
Release Date/Last Updated | Title | Select the link to register for your course or to view slides & recordings. | Course is required for Care Mangers |
November 17, 2022 UPDATED October 2023 | How Care Managers Can Choose Appropriate Interpersonal Violence Services | Register | YES |
March 21, 2023 | Healthy Opportunities Pilot: How Care Managers Can Choose Appropriate Interpersonal Violence Services Part 2 | Register | YES |
March 17, 2023 | How Care Managers Can Obtain Pilot Consent | Register | As Care Managers transition to using the consent form released in Spring 2023, this course is required. |
N/A | Cultural Humility for Primary Care Clinical Providers and Non-clinical Staff | MAHEC | YES |
Release Date/Last Updated | Title | Select the link to register for your course or to view slides & recordings. | Course is required for Care Mangers |
December 16, 2024 10:00am-12:00pm LIVE WEBINAR | Supporting Survivors of Interpersonal Violence: Practice Session for HOP Care Managers | Register | NOTE: This course is capped at 50 people. |
October 23, 2024 | Duplicative Medicaid and Healthy Opportunities Pilot Services | Register | |
June 26, 2024 | Healthy Opportunities Pilot: Screening for Adverse Childhood Experiences for Care Managers | Register | |
June 14, 2024 | Healthy Opportunities Pilot Housing Rights 101: Tenant and Landlord Responsibilities | Register | |
October 31, 2023 | Intimate Partner Violence ā Creating A Culture of Care for Survivors | Register | Note: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code. |
October 31, 2023 | Intimate Partner Violence – Best Practices in Intimate Partner Response | Register | Note: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code |
January 20, 2023 | How Care Managers Can Choose Appropriate Health Related Legal Supports | Register | |
December 27, 2022 | How Care Managers Can Choose Appropriate Toxic Stress Services | Register | |
December 8, 2022 | Understanding the Medical Respite Cross Domain Service | Register | |
September 20, 2022 | How Care Managers Can Choose Appropriate Housing Services | Register | |
September 2, 2022 | How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot Programs | Register | |
September 2, 2022 UPDATED September 2023 | How Care Managers Can Choose Appropriate Transportation Services, Version 2 | Register | |
August 22, 2022 UPDATED September 2023 | Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot Eligibility | Register | |
March 9, 2022 | Assessing Member Eligibility for Participation in the Healthy Opportunities Pilots | Recording and Slides | |
February 25, 2022 | Deeper Dive on Pilot Responsibilities of Frontline Care Managers | Recording and Slides | |
February 11, 2022 | The Role of CIN Care Management Teams in the Healthy Opportunities Pilots | Recording and Slides | |
N/A | Using Motivational Interviewing to Support the Healthy Opportunities Pilots | SEAHEC | |
Release Date/Last Updated | Title | Select the link to register for your course today | Course is required |
June 30, 2024 | Healthy Opportunities Pilot Overview for Human Service Organizations | Register | |
March 17, 2023 | Sensitive Services for HSOs and Pilot Staff; Privacy & Confidentiality for Survivors | Register | Course is required for HSOs |
Release Date/Last Updated | Title | Course materials | Recommended For |
May 3, 2023 | CHW Specialty Training Program: Introduction to Healthy Opportunities Pilots for CHWs | Register | Community Health Workers |
May 16, 2022 | Evidence Base Roundtable Series #6, Intimate Partner Violence | Slides | |
May 12, 2022 | Evidence Base Roundtable Series #5, Network Lead Pilot Region Overview | Slides | |
April 29, 2022 | Evidence Base Roundtable Series #4 Housing, Transportation and Legal Support | Slides | |
April 21, 2022 | Evidence Base Roundtable Series #3, Food and Pilots Evaluation | Slides | |
April 12, 2022 | Evidence Base Roundtable Series #2, SIREN | Slides | |
April 6, 2022 | Evidence Base Roundtable Series #1, Kickoff | Slides | |
February 15, 2023 | Healthy Opportunities No Wrong Door Approach to Enrollment | Recording and Slides | Primary Care Providers and Advanced Medical Homes |
December 16, 2022 | Healthy Opportunities Pilots: Local Health Department Care Manager Pilot Engagement | Slides | Local Health Departments |
Every 10 years, the state of North Carolina embarks on a goal setting process to identify the indicators or measures of good health and well-being for the people of our state over the next decade. The culmination of this process for the current decade, led by the North Carolina Institute of Medicine (NCIOM) and Department of Health and Human Services (DHHS) is known asĀ Healthy North Carolina 2030Ā (HNC 2030). These indicators were selected based on evidence of impact on health and with input from over 400 experts and community members. In developing HNC 2030, the team recognized the important roles of health behavior, social and economic factors, and the physical environment in contributing to health care. HNC 2030 serves as the foundation for theĀ North Carolina State Health Improvement PlanĀ (NC SHIP).Ā
NC AHEC is a key partner for NC SHIP implementation. Through programming designed to contribute to a healthier NC, much of our statewide work aligns with the indicators identified in HNC 2030.
Our programming:
This brief video, featuring Dr. Adam Zolotor, NC AHEC Associate Director for Medical Education and former President and CEO of the NCIOM, provides a high-level overview of HNC 2030 and its impact on the health of individuals in North Carolina.
Please view this directory to find the contact at your Regional AHEC for each HNC2030 indicator that aligns with our statewide work. We have designated contacts for indicators 5, 10-15, and 17-19.
Community Health Worker Integration into Primary Care Advanced Medical Homes
Community Health Worker (CHW) services and programs are crucial in helping Advanced Medical Homes improve chronic disease self-management and health outcomes, enhance the patient experience, reduce emergency room utilization and hospital readmissions, as well as impact health equity and overall healthcare costs.
View the videos below to hear directly from Community Health Workers and healthcare providers working in NC about the important role that CHWs play in improving individual and community health.
![]() Promo Video: View via Google | View on YouTube | ![]() Case Study Video: View via Google | View on YouTube |
![]() Duke Story: View via Google | View on YouTube | ![]() El Centro Hispano Story: View via Google | View on YouTube |
The NC AHEC Community Health Worker (CHW) Program supports the development of a qualified and sustainable CHW workforce well equipped to advance health equity. While NC AHEC serves as an anchor partner in the NC CHW Initiative, the NC DHHS Office of Rural Health serves as the lead agency. For more information about our work, contact Cathryn Chandler at cathryn.chandler@mahec.net.
NC AHEC Practice Support is available in partnership with NC DHHS Division of Health Benefits. Practice Support coaches are able to support primary care practices interested in adding CHWs to their teams or optimizing existing CHW programs. This service is available at no charge to your practice. Contact us via email at practicesupport@ncahec.net to seek assistance.
This tool is an evidence-informed comprehensive resource that includes a gap analysis, implementation resources, and a project management plan for integrating new or optimizing existing CHW programs in Advanced Medical Home settings. NC AHEC Practice Support coaches are able to assist you with the use of this tool as part of your CHW optimization efforts. For more information, please contact practicesupport@ncahec.net.
The tool was developed with support from the NC DHHS Division of Health Benefits, NC AHEC, and the Rita and Alex Hillman Foundation.
This training is offered through the NC Community College System and is required for CHW Certification in North Carolina. Learn more by visiting NCCHWA Training.
NC AHEC, as an anchor partner in the NC CHW Initiative, is committed to ensuring that Community Health Workers have access to ongoing training and professional development resources. As a vital workforce for advancing health equity, it is important that CHWs are able to deepen their knowledge and sharpen their skills for providing all North Carolinians with the opportunity for health and wellness. Through funding provided by the NC DHHS Department of Health Benefits (Medicaid), NC AHEC has worked with other key stakeholders, including CHWs and CHW supervisors, to develop standards for CHW Specialty training, identify key training topics, and develop a series of online modules specifically geared towards preparing CHWs to partner with primary care practices as part of the new Medicaid Managed Care network.
Each module provides continuing education credit recognized by the NC CHW Association for the purposes of maintaining certification. Some modules stand alone in terms of the topic covered while others can be combined to deepen CHW knowledge and skills on a particular topic. Each module has been co-developed with CHWs to ensure the focus of learning and style of education reflects CHW culture and real-life scenarios. This module is divided into sections focusing on an overview of NC Medicaid and Medicaid Managed Care, the role of CHWs in Medicaid Managed Care, and the role of CHWs in client advocacy.
NC AHEC has developed self-paced online specialty training programs to prepare CHWs and practices for CHW integration into primary care as part of Medicaid Managed Care. This service is also supplemented with Practice Support coaches with expertise in CHW optimization within your practice or Advanced Medical Home. Click on the button below to view and register for both English and Spanish CHW Specialty Training Programs, available at no cost and with educational credits.
This zoom-based webinar is geared towards Community Health Workers throughout North Carolina. It is a free webinar that provides continuing education, networking and sharing your successes in your programs. This webinar has been running for three years online on the third Thursday of the month. We ask you to register for this whole series. This webinar series is funded by North Carolina Area Health Education Centers Program Office (NC AHEC) a partner supporting the NC CHW Initiative (NC CHW) at the state level in collaboration with the NC Office of Rural Health (NC ORH) and other stakeholders.
Objectives:
+ To build a collaborative peer learning environment for Community Health Workers
+ To provide resources that can improve access to healthcare services in marginalized population groups
+ To increase engagement of community health workers using statewide platforms and decrease barriers with client referrals for meeting social determinants of health needs
+ To increase health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, and social support and advocacy
+ To network and get support for CHW programs
.
This series of webinars seeks to build awareness and understanding in a wide audience across the state about Community Health Workers (CHW) and CHW program models that can inform and benefit CHW integration strategies and activities in NC. There is a lot of strong and impactful CHW integration work going on in NC and across the country. As a state, we are in the early phases of spreading and scaling CHW integration. It is important that we learn from those who have been leading this work to ensure that NCās CHW integration approaches are the most impactful, equitable, and authentic (grounded in CHW culture). Click on the title below to access a recording of the webinar.
Community Health Workers ā A Vital Member of the Healthcare Team ā Part 1 (Passcode: 3o2L.4c4)
Community Health Workers – A Vital Member of the Healthcare Team ā Part 2:
ENGLISH VERSION
SPANISH VERSION
An Introduction to Community Health Workers (CHWs) in North Carolina (passcode: 62%x3rJX)