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NC AHEC Intranet Repository

The content sections within this depository include:

  • System Resources
  • Internal Communications
  • Brand Assets
  • AHEC Learning Academy (ALA) and Staff Trainings
  • eLearning Resources
  • CPD Resources

Each section includes an introduction that provides context and guidance on how to engage with the content provided.

If you have questions or feedback on any area of this repository, please submit your comment or inquiry using this form. This survey is monitored on a weekly basis and responses will be routed to the appropriate Program Office personnel. 

System Resources

These statewide NC AHEC System Resources can be accessed by NC AHEC staff for insight and clarity on certain system-wide processes, strategies, and resources. They may be especially useful to new employees.

AHEC overview

Group Charters

The objective of these Group Charters is to share clear guidelines, outline roles, and have consistency across the groups led by the Program Office.

Internal Communications

Effective January 2024, NC AHEC staff must opt-in to receive internal communications from the Program Office. Please subscribe to our mailing list using this form.

If you already receive our AHEC Bulletin newsletter and AHEC Learning Academy announcements, you do not need to resubscribe. If you’re not sure, please attempt to subscribe to our mailing list, and your subscription will be confirmed.

Please ensure you receive our communications by whitelisting/adding ncahec@ncahec.net to your safe senders list in your email client settings: Apple, Gmail, Outlook

AHEC Bulletins

The AHEC Bulletin is a quarterly email digest delivered to NC AHEC staff members as part of an effort to improve communication surrounding statewide work across our system. This archive contains links to bulletins beginning in December 2020 to our most recent issue.

State of AHEC recordings

Brand Assets

This growing section organizes statewide NC AHEC brand assets—including logos, PowerPoint presentation templates, AHEC maps, and more—into accessible download links for use when designing material collateral or preparing presentations on behalf of the NC AHEC Program. 

Logos and templates

Guide to Choosing Logo File Type

Statewide Logos

AHEC Map

About NC AHEC PowerPoint Template

AHEC Learning Academy (ALA) and Staff Trainings

This section features recordings and materials from past AHEC Learning Academy and staff training sessions created and delivered for NC AHEC staff.

For questions regarding our AHEC Learning Academy and staff training resources, please contact Nevin Fouts, Statewide eLearning Coordinator, at nevin_fouts@ncahec.net.  

Other Staff Training Opportunities

CPD Resources

These Continuing Professional Development (CPD) resources house information that may be helpful for Regional CPD staff. The CPD Policy subsection contains resources related to the CPD policy workflow for reducing duplication of efforts among statewide programming. The CPD Office Hours subsection contains recordings of office hour sessions that were designed for any CPD staff across the Regional AHECs.  

Please send a message to Caroline Collier at caroline_collier@ncahec.net with feedback, questions, or to request additional information.

CPD POLICY MATERIALS

CPD OFFICE HOUR RECORDINGS

 

Training for the Community Health Worker Initiative

Last updated August 21, 2020 at 12:11 p.m.

In support of DHHS and the Office of Rural Health Community Health Worker Initiative, the NC AHEC Program is offering a series of self-paced online courses to help connect the health workforce to COVID-19 related community-based resources for patients and their families.

Time Commitment: 2 hours and 42 minutes

Learning Objectives. At the end of this course, participants will be able to:

  • Discuss the public health infrastructure in North Carolina.
  • Define implicit bias, cultural humility, cultural consciousness, microaggression, and the cycle of socialization.
  • Identify best practices for engaging with different subsets of the general population.
  • Demonstrate how key concepts of client centered counseling can be used by the community health worker.
  • Name 3 actions to take to enhance personal health and safety when in the field.
  • Summarize frequently asked questions about COVID-19, isolation, and quarantine.
  • Review the role of the community health worker as it intersects with the role of case investigators and contact tracers.

The course consists of five modules and a playbook of resources for community health workers and their patients. To register, go to http://www.ncahec.net/courses-and-events/64098. You will be asked to create a MyAHEC account if you do not have one already.

Module 1: Introduction to Public Health in North Carolina 25 minutes

Module 2: Implicit Bias, Cultural Humility, and Cultural Consciousness 33 minutes

Module 3: Subsets of the General Population 37 minutes

Module 4: Communication and Client Centered Counseling 23 minutes

Module 5: Field Safety 14 minutes

Module 6: Community Health Workers Playbook approx. 30 minutes

Ashley’s test



Patient Education Tools

Last updated December 7, 2020 at 4:30 p.m.

COVID-19 “¡Recuerda las 3Ms!” Spanish Resource for Patients

This prevention message, which will run side-by-side with the “Know Your 3Ws!” English-language message, is designed to increase awareness of preventative measures for Spanish-speaking North Carolinians.

Communicating your Practices’ COVID-19 Safety Response to your Patients

NC AHEC offers a tip sheet to help you communicate with your patients during the COVID-19 pandemic.

NC DHHS ‘Prevent and Protect’ Toolkit

The NC Department of Health and Human Services is offering a ‘prevent and protect’ toolkit with resources in both English and Spanish to help you get the word out to patients about wearing face coverings as well as washing their hands and physically distancing from others.

Managing High Blood Pressure during COVID-19

NC AHEC offers a tip sheet discussing ways that patients can lower their blood pressure without going into the clinic.

COVID-19 and Mental Health

NC AHEC offers a tip sheet for patients looking for guidance on how to identify and cope with feelings of stress related to the pandemic.

  • English, Spanish
  • Approximately 6th grade reading level
  • Flesch-Kincaid Reading Ease: 66.3

Access further resources on Mental Health here.

How to Don/Doff PPE

NC AHEC offers a tip sheet to educate patients on the proper procedures for wearing, removing, and maintaining personal protective equipment (PPE).

  • English, Spanish
  • Approximately 5th grade reading level
  • Flesch-Kincaid Reading Ease: 77.2

Access further resources on PPE here.

Why is Using Telehealth Important During the COVID-19 Pandemic?

View this video from the NC Department of Health and Human Services (NC DHHS) for more information.

Telehealth FAQ for Patients

This FAQ provided by NC AHEC Practice Support addresses common questions from patients regarding telehealth visits.

Telehealth for Patients from the Department of Health and Human Services (HHS)

Workforce Surge Planning Playbooks

Last updated September 20, 2022 at 12:40 p.m.

In March 2021, NC AHEC released the Pandemic Health Care Workforce Study at the direction of the North Carolina General Assembly. The study details the impact of the COVID-19 pandemic on the health care workforce and health care delivery across the state and recommends strategies for better addressing the current pandemic and to better prepare for future health crises. Click here to view the study.

Ensuring an adequate and appropriately trained workforce in hospitals, health systems, and practices is an essential component of preparation for and management of patients during the COVID-19 pandemic.

To support that work, the NC AHEC Program has prepared a new resource for COVID-19 Surge Planning. The COVID-19 Preparedness Checklists, Planning Considerations for Acute Care and Long-term Care Populations and Planning Considerations for Home-Based Care Populations, are high-level overviews of guidelines for organizations to consider as they prepare clinical spaces, workforce skills, and patient care supplies for an increase in patient volume in the wake of COVID-19. The CDC has released guidance on preparations for COVID-19 in outpatient and ambulatory care settings. 

To specifically support workforce planning to meet the surge demands for distinct patient care populations, the overview is accompanied with a series of other guidelines, or playbooks, that match strategies for maximizing skill utilization with appropriate resources for training, cross-training, and retraining workers.

At each Basecamp link, there is a download button at the bottom of the page that converts the document to a PDF for viewing. These are living documents and will be updated as additional resources become available.  Please send feedback and suggestions to NCAHECworkforcesurge@gmail.com.

Playbooks

COVID-19 Workforce Skills Surge Planning Playbook for Pharmacy Services

COVID-19 Workforce Skills Surge Planning for Patients Requiring Critical or ICU Care

COVID-19 Workforce Skills Surge Planning for Patients in Home-based Care

COVID-19 Workforce Skills Surge Planning for Patients in Long Term Care

COVID-19 Workforce Skills Surge Planning Playbook for Patients Requiring General Inpatient Medical Care

COVID-19 Workforce Skills Surge Planning for Patients Requiring Ambulatory Care

Preparedness Checklists

Planning Considerations for Acute Care and Long-term Care Populations

Planning Considerations for Home-Based Care Populations

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