County | AHEC | Organizational Contact | Phone Number |
Alamance | Piedmont | Carlita Smith | 336-832-8211 |
Alexander | Northwest | Marie Simos | 336-713-7721 |
Alleghany | Northwest | Marie Simos | 336-713-7721 |
Anson | South Piedmont | Amanda Rogers | 704-512-6517 |
Ashe | Northwest | Marie Simos | 336-713-7721 |
Avery | Northwest | Marie Simos | 336-713-7721 |
Beaufort | Eastern | Juanita Wiggins | 252-744-5202 |
Bertie | Eastern | Juanita Wiggins | 252-744-5202 |
Bladen | Southern Regional | Melanie Wheeler | 910-678-7209 |
Brunswick | South East | Carly Kroggel | 910-667-9330 |
Buncombe | Mountain | Michelle Morgan | 828-257-4442 |
Burke | Northwest | Marie Simos | 336-713-7721 |
Cabarrus | South Piedmont | Amanda Rogers | 704-512-6517 |
Caldwell | Northwest | Marie Simos | 336-713-7721 |
Camden | Eastern | Juanita Wiggins | 252-744-5202 |
Carteret | Eastern | Juanita Wiggins | 252-744-5202 |
Caswell | Piedmont | Carlita Smith | 336-832-8211 |
Catawba | Northwest | Marie Simos | 336-713-7721 |
Chatham | Piedmont | Carlita Smith | 336-832-8211 |
Cherokee | Mountain | Michelle Morgan | 828-257-4442 |
Chowan | Eastern | Juanita Wiggins | 252-744-5202 |
Clay | Mountain | Michelle Morgan | 828-257-4442 |
Cleveland | South Piedmont | Amanda Rogers | 704-512-6517 |
Columbus | South East | Carly Kroggel | 910-667-9330 |
Craven | Eastern | Juanita Wiggins | 252-744-5202 |
Cumberland | Southern Regional | Melanie Wheeler | 910-678-7209 |
Currituck | Eastern | Juanita Wiggins | 252-744-5202 |
Dare | Eastern | Juanita Wiggins | 252-744-5202 |
Davidson | Northwest | Marie Simos | 336-713-7721 |
Davie | Northwest | Marie Simos | 336-713-7721 |
Duplin | South East | Carly Kroggel | 910-667-9330 |
Durham | Wake | Heather Schafer | 919-350-8547 |
Edgecombe | Area L | Deborah Woodard | 252-372-6958 |
Forsyth | Northwest | Marie Simos | 336-713-7721 |
Franklin | Wake | Heather Schafer | 919-350-8547 |
Gaston | South Piedmont | Amanda Rogers | 704-512-6517 |
Gates | Eastern | Juanita Wiggins | 252-744-5202 |
Graham | Mountain | Michelle Morgan | 828-257-4442 |
Granville | Wake | Heather Schafer | 919-350-8547 |
Greene | Eastern | Juanita Wiggins | 252-744-5202 |
Guilford | Piedmont | Carlita Smith | 336-832-8211 |
Halifax | Area L | Deborah Woodard | 252-372-6958 |
Harnett | Southern Regional | Melanie Wheeler | 910-678-7209 |
Haywood | Mountain | Michelle Morgan | 828-257-4442 |
Henderson | Mountain | Michelle Morgan | 828-257-4442 |
Hertford | Eastern | Juanita Wiggins | 252-744-5202 |
Hoke | Southern Regional | Melanie Wheeler | 910-678-7209 |
Hyde | Eastern | Juanita Wiggins | 252-744-5202 |
Iredell | Northwest | Marie Simos | 336-713-7721 |
Jackson | Mountain | Michelle Morgan | 828-257-4442 |
Johnston | Wake | Heather Schafer | 919-350-8547 |
Jones | Eastern | Juanita Wiggins | 252-744-5202 |
Lee | Wake | Heather Schafer | 919-350-8547 |
Lenoir | Eastern | Juanita Wiggins | 252-744-5202 |
Lincoln | South Piedmont | Amanda Rogers | 704-512-6517 |
Macon | Mountain | Michelle Morgan | 828-257-4442 |
Madison | Mountain | Michelle Morgan | 828-257-4442 |
Martin | Eastern | Juanita Wiggins | 252-744-5202 |
McDowell | Mountain | Michelle Morgan | 828-257-4442 |
Mecklenburg | South Piedmont | Amanda Rogers | 704-512-6517 |
Mitchell | Mountain | Michelle Morgan | 828-257-4442 |
Montgomery | Piedmont | Carlita Smith | 336-832-8211 |
Moore | Southern Regional | Melanie Wheeler | 910-678-7209 |
Nash | Area L | Deborah Woodard | 252-372-6958 |
New Hanover | South East | Carly Kroggel | 910-667-9330 |
Northampton | Area L | Deborah Woodard | 252-372-6958 |
Onslow | Eastern | Juanita Wiggins | 252-744-5202 |
Orange | Piedmont | Carlita Smith | 336-832-8211 |
Pamlico | Eastern | Juanita Wiggins | 252-744-5202 |
Pasquotank | Eastern | Juanita Wiggins | 252-744-5202 |
Pender | South East | Carly Kroggel | 910-667-9330 |
Perquimans | Eastern | Juanita Wiggins | 252-744-5202 |
Person | Wake | Heather Schafer | 919-350-8547 |
Pitt | Eastern | Juanita Wiggins | 252-744-5202 |
Polk | Mountain | Michelle Morgan | 828-257-4442 |
Randolph | Piedmont | Carlita Smith | 336-832-8211 |
Richmond | Southern Regional | Melanie Wheeler | 910-678-7209 |
Robeson | Southern Regional | Melanie Wheeler | 910-678-7209 |
Rockingham | Piedmont | Carlita Smith | 336-832-8211 |
Rowan | Northwest | Marie Simos | 336-713-7721 |
Rutherford | Mountain | Michelle Morgan | 828-257-4442 |
Sampson | Southern Regional | Melanie Wheeler | 910-678-7209 |
Scotland | Southern Regional | Melanie Wheeler | 910-678-7209 |
Stanly | South Piedmont | Amanda Rogers | 704-512-6517 |
Stokes | Northwest | Marie Simos | 336-713-7721 |
Surry | Northwest | Marie Simos | 336-713-7721 |
Swain | Mountain | Michelle Morgan | 828-257-4442 |
Transylvania | Mountain | Michelle Morgan | 828-257-4442 |
Tyrrell | Eastern | Juanita Wiggins | 252-744-5202 |
Union | South Piedmont | Amanda Rogers | 704-512-6517 |
Vance | Wake | Heather Schafer | 919-350-8547 |
Wake | Wake | Heather Schafer | 919-350-8547 |
Warren | Wake | Heather Schafer | 919-350-8547 |
Washington | Eastern | Juanita Wiggins | 252-744-5202 |
Watauga | Northwest | Marie Simos | 336-713-7721 |
Wayne | Eastern | Juanita Wiggins | 252-744-5202 |
Wilkes | Northwest | Marie Simos | 336-713-7721 |
Wilson | Area L | Deborah Woodard | 252-372-6958 |
Yadkin | Northwest | Marie Simos | 336-713-7721 |
Yancey | Mountain | Michelle Morgan | 828-257-4442 |
Search Results for 'ju'
Organizational Contacts
Healthy Opportunities Pilot (HOP) Program
The opportunity for health begins where we live, learn, work and play.
North Carolina’s Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the state’s Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care. Other staff working to support Pilot operations may find these trainings helpful to support their day-to-day work.
Keep this page open while you complete the steps below.
Step 1: Create an Account
· Create a MyAHEC account.
· Already have an account? Continue to Step 2.
Step 2: Register for Courses
· Select the registration link for the course listed in the table below.
· Enter MyAHEC username and password and follow the prompts to complete registration.
· Register for each course individually by selecting the corresponding link.
Step 3: Access Course Materials
· Sign into MyAHEC.
· Select My Courses and Events.
· Select Access Course and Materials.
· Select Open to launch a course.
Required and Recommended Trainings
Trainings will be continually added to this page as they are published.
TRAINING FOR CARE MANAGERS
Release Date/Last Updated | Title | Select the link to register for your course or to view slides & recordings. | Course is required for Care Mangers |
May 9, 2024 12:00-1:00pm | Duplicative Medicaid and Healthy Opportunities Pilot Services – Live Webinar | Register | |
November 20, 2023 | Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 2 | Register | Note: This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members. |
October 31, 2023 | Intimate Partner Violence – Creating A Culture of Care for Survivors | Register | Note: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code. |
October 31, 2023 | Intimate Partner Violence – Best Practices in Intimate Partner Response | Register | Note: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code |
October 20, 2023 | Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 1 | Register | This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members. |
March 21, 2023 | Healthy Opportunities Pilot: How Care Managers Can Choose Appropriate Interpersonal Violence Services Part 2 | Register | YES |
March 17, 2023 | How Care Managers Can Obtain Pilot Consent | Register | As Care Managers transition to using the consent form released in Spring 2023, this course is required. |
January 20, 2023 | How Care Managers Can Choose Appropriate Health Related Legal Supports | Register | |
December 27, 2022 | How Care Managers Can Choose Appropriate Toxic Stress Services | Register | |
December 8, 2022 | Understanding the Medical Respite Cross Domain Service | Register | |
November 17, 2022 UPDATED October 2023 | How Care Managers Can Choose Appropriate Interpersonal Violence Services | Register | YES |
September 20, 2022 | How Care Managers Can Choose Appropriate Housing Services | Register | |
September 2, 2022 | How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot Programs | Register | |
September 2, 2022 UPDATED September 2023 | How Care Managers Can Choose Appropriate Transportation Services, Version 2 | Register | |
August 22, 2022 UPDATED September 2023 | Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot Eligibility | Register | |
March 9, 2022 | Assessing Member Eligibility for Participation in the Healthy Opportunities Pilots | Recording and Slides | |
February 25, 2022 | Deeper Dive on Pilot Responsibilities of Frontline Care Managers | Recording and Slides | |
February 11, 2022 | The Role of CIN Care Management Teams in the Healthy Opportunities Pilots | Recording and Slides | |
N/A | NC AHEC Diversity, Equity, and Inclusion (DEI) for Primary Care Clinical Providers and Non-clinical Staff | Module 2 – Cultural Humility | MAHEC | YES |
N/A | Using Motivational Interviewing to Support the Healthy Opportunities Pilots | SEAHEC |
Training for Human Service Organizations (HSOs)
Release Date/Last Updated | Title | Select the link to register for your course today | Required for HSOs |
March 17, 2023 | Sensitive Services for HSOs and Pilot Staff; Privacy & Confidentiality for Survivors | Register | YES |
Other HOP-related Trainings
Release Date/Last Updated | Title | Course materials | Recommended For |
May 3, 2023 | CHW Specialty Training Program: Introduction to Healthy Opportunities Pilots for CHWs | Register | Community Health Workers |
May 16, 2022 | Evidence Base Roundtable Series #6, Intimate Partner Violence | Slides | |
May 12, 2022 | Evidence Base Roundtable Series #5, Network Lead Pilot Region Overview | Slides | |
April 29, 2022 | Evidence Base Roundtable Series #4 Housing, Transportation and Legal Support | Slides | |
April 21, 2022 | Evidence Base Roundtable Series #3, Food and Pilots Evaluation | Slides | |
April 12, 2022 | Evidence Base Roundtable Series #2, SIREN | Slides | |
April 6, 2022 | Evidence Base Roundtable Series #1, Kickoff | Slides | |
February 15, 2023 | Healthy Opportunities No Wrong Door Approach to Enrollment | Recording and Slides | Primary Care Providers and Advanced Medical Homes |
December 16, 2022 | Healthy Opportunities Pilots: Local Health Department Care Manager Pilot Engagement | Slides | Local Health Departments |
Building the skills and capacity for diversity, equity and inclusion (DEI) takes time to learn and integrate into patient care. For this reason, it is recommended that Healthy Opportunities Pilot staff complete additional trainings, such as Implicit Bias, Structural Racism, Communication in Healthcare, and Microaggressions.
Collaborative Care Model (CoCM)
View our collection of informercials below to learn more about CoCM and how it’s being implemented in practices statewide! Click on each image to be redirected to the video site.
.
What is the Collaborative Care Model (CoCM)?
Collaborative Care Model (CoCM) is an integrated modality that provides patients with medical and behavioral health care in a primary care setting. An increasing number of primary care settings are incorporating behavioral health services. Benefits of CoCM include better patient outcomes, improved patient and provider satisfaction, and reduction in health care costs. In addition, using CoCM may reduce health disparities in access to behavioral health. Most payors in North Carolina already cover the CoCM billing codes.
The Collaborative Care Model leverages a team-based, interdisciplinary and systematic approach to screen, diagnose, treat, and provide follow-up care. The CoCM includes:
• A team made up of a Primary Care Provider (PCP) who leads the team, a Behavioral Health Care Manager (BHCM), and a Psychiatric Consultant;
• care coordination and management;
• regular/proactive monitoring and treatment using validated clinical rating scales;
• and systematic psychiatric caseload reviews and consultation for patients who do not show clinical improvement.
What Resources are Needed for the Collaborative Care Model?
Below is a list of staff and resources needed to implement CoCM; please note this is not a complete list.
• A Behavioral Health Care Manager (BHCM) who is full-time or shared, employed or contracted, onsite or virtual;
• A contracted or employed Psychiatric Consultant (2-4 hours/week), onsite or virtual with protected time for the Primary Care Provider (PCP) and BHCM to review the caseload;
• Protected time for PCPs to periodically communicate and participate in the care coordination;
• A shared data registry that tracks depression scores, anxiety scores and progress in treatment for enrolled patients;
• Systematic screening protocols.
What is NC AHEC’s Role with Collaborative Care Model (CoCM)?
The North Carolina Department of Health and Human Services, Division of Health Benefits (DHB) has partnered with NC AHEC to provide educational and practice-based support to primary care practices interested in implementing the Collaborative Care Model. This includes coaching on workflows and billing/coding, registry implementation, and continuing education programs.
NC AHEC will offer CoCM virtual learning opportunities, including:
(1) Education Modules, designed for providers interested in learning about the CoCM. Modules currently available on demand include (listed in order of release date):
Module 17: Challenging Clinical Situations
Module 16: Tools for Financial Sustainability Using CoCM
Module 15: Improving CoCM Quality Using Technology
Module 14: Collaborative Care in Perinatal Populations
Module 13: Diversity, Equity, and Inclusion in Collaborative Care: A Review of the Evidence in Minority Populations and Next Steps
Module 12: Collaborative Care Model in Substance Use Disorders
Module 11: Primary Care Provider Engagement
Module 10: Best Practices in Pediatric Collaborative Care
Module 9: Behavioral Health Care Manager (BHCM) Best Practices
Module 8: Best Practices for Collaborative Care Management Behavioral Health Care Manager
Module 7: Brief Therapeutic Interventions
Module 6: Billing the Codes and the General Business Model for Collaborative Care
Module 5: The Role of the Psychiatric Consultant in the Collaborative Care Model
Module 4: Collaborative Care Management for Primary Care Providers
Module 3: Putting Collaborative Care Principles into Practice: Planning for Clinical Practice Change
Module 2: Laying the Foundation for Collaborative Care Through Practice Transformation
Module 1: Collaborative Care Model (CoCM) Rationale and Evidence
To register for and access the modules listed above, click the blue button below.
(2) Learning Collaboratives, designed for providers actively engaged with NC AHEC coaches to implement the CoCM within their practices.
Inaugural Collaborative Care Model (CoCM) Behavioral Health Care Manager (BHCM) Summit
May 16, 2024 | 9 am to 3:15 pm
McKimmon Center | Raleigh
1101 Gorman St, Raleigh, NC 27606
We are excited to announce the inaugural Collaborative Care Model (CoCM) Behavioral Health Care Manager (BHCM) Summit, presented jointly by NC AHEC and Southern Regional AHEC. Mark your calendars for Thursday, May 16 at the McKimmon Center in Raleigh, NC. Explore the pivotal role of BHCMs in CoCM and their significant impact.
This summit will feature esteemed national and state CoCM experts, including representatives from the AIMS Center at the University of Washington, as well as state government representatives. Attendees will benefit from insightful presentations by experienced CoCM BHCMs, integrated behavioral health Subject Matter Experts, university graduate education, and patient perspectives. Additionally, gain valuable insights from a primary care practice team that has successfully implemented CoCM in their clinic.
Don’t miss out on this invaluable training opportunity – register now! View the event flyer here.
What Other Groups Support CoCM?
Other agencies and associations that support this endeavor include:
• The NC Academy of Family Physicians, NC Pediatric Society, and NC Medical Society support this endeavor.
• Community Care of North Carolina (CCNC) provides access to an enhanced version of the AIMS Caseload Tracker registry for up to three years for qualifying practices starting in the fall of 2022.
• The NC Psychiatric Association and NC PAL are supplying adult and pediatric psychiatrists to partner with interested practices. NC PAL pediatric psychiatrists will be made available at no cost for up to ten practices.