The opportunity for health begins where we live, learn, work and play.

North Carolina’s Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the state’s Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care. Other staff working to support Pilot operations may find these trainings helpful to support their day-to-day work.

Keep this page open while you complete the steps below.

Step 1: Create an Account

· Create a MyAHEC account.
· Already have an account? Continue to Step 2.

Step 2: Register for Courses

· Select the registration link for the course listed in the table below. 
· Enter MyAHEC username and password and follow the prompts to complete registration.
· Register for each course individually by selecting the corresponding link.

Step 3: Access Course Materials

· Sign into MyAHEC.
· Select My Courses and Events.

· Select Access Course and Materials. 
· Select Open to launch a course.

Required and Recommended Trainings

Trainings will be continually added to this page as they are published.

TRAINING FOR CARE MANAGERS

Release Date/Last Updated	Title	Select the link to register for your course or to view slides & recordings.	Course is required for Care Mangers
May 9, 2024 12:00-1:00pm	Duplicative Medicaid and Healthy Opportunities Pilot Services – Live Webinar	Register
November 20, 2023	Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 2	Register	Note: This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.
October 31, 2023	Intimate Partner Violence – Creating A Culture of Care for Survivors	Register	Note: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code.
October 31, 2023	Intimate Partner Violence – Best Practices in Intimate Partner Response	Register	Note: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code
October 20, 2023	Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 1	Register	This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.
March 21, 2023	Healthy Opportunities Pilot: How Care Managers Can Choose Appropriate Interpersonal Violence Services Part 2	Register	YES
March 17, 2023	How Care Managers Can Obtain Pilot Consent	Register	As Care Managers transition to using the consent form released in Spring 2023, this course is required.
January 20, 2023	How Care Managers Can Choose Appropriate Health Related Legal Supports	Register
December 27, 2022	How Care Managers Can Choose Appropriate Toxic Stress Services	Register
December 8, 2022	Understanding the Medical Respite Cross Domain Service	Register
November 17, 2022 UPDATED October 2023	How Care Managers Can Choose Appropriate Interpersonal Violence Services	Register	YES
September 20, 2022	How Care Managers Can Choose Appropriate Housing Services	Register
September 2, 2022	How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot Programs	Register
September 2, 2022 UPDATED September 2023	How Care Managers Can Choose Appropriate Transportation Services, Version 2	Register
August 22, 2022 UPDATED September 2023	Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot Eligibility	Register
March 9, 2022	Assessing Member Eligibility for Participation in the Healthy Opportunities Pilots	Recording and Slides
February 25, 2022	Deeper Dive on Pilot Responsibilities of Frontline Care Managers	Recording and Slides
February 11, 2022	The Role of CIN Care Management Teams in the Healthy Opportunities Pilots	Recording and Slides
N/A	NC AHEC Diversity, Equity, and Inclusion (DEI) for Primary Care Clinical Providers and Non-clinical Staff | Module 2 – Cultural Humility	MAHEC	YES
N/A	Using Motivational Interviewing to Support the Healthy Opportunities Pilots	SEAHEC

Training for Human Service Organizations (HSOs)

Release Date/Last Updated	Title	Select the link to register for your course today	Required for HSOs
March 17, 2023	Sensitive Services for HSOs and Pilot Staff; Privacy & Confidentiality for Survivors	Register	YES

Other HOP-related Trainings

Release Date/Last Updated	Title	Course materials	Recommended For
May 3, 2023	CHW Specialty Training Program: Introduction to Healthy Opportunities Pilots for CHWs	Register	Community Health Workers
May 16, 2022	Evidence Base Roundtable Series #6, Intimate Partner Violence	Slides
May 12, 2022	Evidence Base Roundtable Series #5, Network Lead Pilot Region Overview	Slides
April 29, 2022	Evidence Base Roundtable Series #4 Housing, Transportation and Legal Support	Slides
April 21, 2022	Evidence Base Roundtable Series #3, Food and Pilots Evaluation	Slides
April 12, 2022	Evidence Base Roundtable Series #2, SIREN	Slides
April 6, 2022	Evidence Base Roundtable Series #1, Kickoff	Slides
February 15, 2023	Healthy Opportunities No Wrong Door Approach to Enrollment	Recording and Slides	Primary Care Providers and Advanced Medical Homes
December 16, 2022	Healthy Opportunities Pilots: Local Health Department Care Manager Pilot Engagement	Slides	Local Health Departments

Building the skills and capacity for diversity, equity and inclusion (DEI) takes time to learn and integrate into patient care.  For this reason, it is recommended that Healthy Opportunities Pilot staff complete additional trainings, such as Implicit Bias, Structural Racism, Communication in Healthcare, and Microaggressions. 

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Updated May 3, 2023 at 3:16 p.m.

Reoccurring Webinar Series

Case Investigation and Contact Tracing Training

Live CI/CT trainings are offered on topics including but not limited to updated COVID-19 guidance, CCTO tool updates and enhancements, common HelpDesk issues, as well as special topics such as vaccines, equity, and resource referrals. These trainings are always recorded and a live Q&A is held at the end of the session. Below you will find the most recent training, as well as a link to access an archive of all the CI/CT training materials.

April 27, 2023 | Spanish Language & Communication Equity: Recording and Slides

April 25, 2023 | CCTO Updates: Recording and Slides

Click here to access a full archive of all CI/CT training material.

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CCTO Views Training

Reporting Training for CCTO Administrators: Recording and Slides

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NC DHHS COVID-19 Vaccine Webinars

Join the Zoom meeting room on your computer, or dial-in at (646) 558-8656 using webinar ID 131 899 801.

Join State Health Director Dr. Elizabeth Tilson and other leadership from the North Carolina Department of Health and Human Services (NC DHHS) for an update on new vaccines, status of distribution (including allocation, provider enrollment, and prioritization), communications resources, and the COVID-19 Vaccine Management System (CVMS). Speakers will respond to questions during a Q&A session.

January 18, 2022 | NC DHHS COVID-19 Response Updates: Recording, Slides and Transcript

Access an archive of materials for this webinar series here.

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How to Approach Isolation and Quarantine Challenges within Confinement Facilities

Along with providing a review of CDC Guidelines on Isolation and Quarantine, local correctional professionals will provide real world approaches to daily challenges faced within detention centers in a question-and-answer format. We want to highlight creative solutions that have been implemented despite uncontrollable factors such as limited space and staff.

April 19, 2022: Slides

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Becoming a COVID-19 Vaccine Provider: We Need YOU!      

The goal of this training is to inform primary care practices about the CDC COVID-19 Vaccination Program and show how to enroll in North Carolina’s COVID-19 Vaccine Management System (CVMS). CVMS is a secure, cloud-based vaccine management solution for COVID-19 that enables vaccine management and data sharing across providers, hospitals, agencies, and local, state, and federal governments on one common platform.      

Agenda

• Welcome and What to Expect Today
• Current Status of Vaccinations in NC
• CVMS Overview 
• Provider Enrollment and Onboarding Overview
• What to Expect Next

May 18th, 2021: Recording and Slides

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Archived Webinars

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COVID-19 Update for Long Term Care Settings

NC DHHS brought back this webinar for a few sessions in December and January in order to discuss LTC Vaccination and Infection Prevention Best Practices.  NC DHHS has a weekly written briefing on COVID-19 activity related to long-term care settings. 

September 2, 2021: Recording and Slide Deck

Access a full archive of materials for this webinar series here.

NC DHHS and NC AHEC Guidance for Dental Professionals

The North Carolina Department of Health and Human Services (NC DHHS) and NC AHEC hosted webinars offering guidance to dental professionals.

January 6, 2020 | Webinar on COVID-19 Vaccine and Distribution Plan: Recording, Slide Deck and Transcript

Access a full archive of materials for this webinar series here.

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NC Medicaid, CCNC, and NC AHEC Health Care Professionals Webinar Series

August 13, 2020: Recording, Slide Deck and Transcript

Featuring subject-matter experts from NC Medicaid, CCNC, and NC AHEC, this webinar series addressed Medicaid policies including new options for telephonic and telehealth delivery of care for Medicaid beneficiaries, provided a one-stop location gathering the latest information from NC DHHS, and delivered practice support coaching to help practices implement new clinical workflows in response to the changing demands of COVID-19.

CCNC and NC AHEC Resources

Community Care of North Carolina (CCNC) and NC AHEC are working together to support providers by providing general information on COVID-19 and specific guidelines including coding suggestions for healthcare providers serving Medicaid beneficiaries. Visit our partnership webpage for additional resources.

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Friday Office Hours for Providers

December 18, 2020: Recording, Slides and Transcript

Access a full archive of materials for this webinar series here.

Add the series to your Microsoft Outlook calendar.

As part of the State’s continuing efforts to ensure providers have the information they need, Dr. Betsey Tilson, State Health Director and Chief Medical Officer, and Dr. Zack Moore, State Epidemiologist, provided brief updates on the State’s COVID-19 response and responded to questions.

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AHEC Webinar Series for North Carolina’s Oral Health Workforce

To support oral health professionals in North Carolina as they return to work, these six webinars will provide information on re-opening and operating in the midst of COVID-19. The series is designed to allow just-in-time input from participants and oral health leaders from across the state. Participants may pick and choose any combination of events.

View all previously recorded webinars in the series.

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NC DHHS and NC AHEC COVID-19 Testing Overview: Updates on Testing Modalities, Guidance and Resources

Access the recording, slide deck and transcript from June 15, 2020.

NC DHHS and NC AHEC hosted a one-time webinar to lend an overview of COVID-19 testing. Speakers included Sec. Mandy Cohen, Dr. Betsey Tilson, Dr. Shannon Dowler, Dr. Cardra Burns, Scott Shone and Jay Ludlam.

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NC DHHS and NC AHEC Weekly Business Forum

Access the recording, slide deck, and transcript from May 20, 2020.

The NC Department of Health and Human Services’ Division of Public Health (DPH) and NC AHEC held weekly forums for the NC business community. The forums enabled members of the business community to obtain timely information on COVID-19 and to pose questions directly to public health subject matter experts.

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NC AHEC and the Office of Rural Health (ORH) Telehealth Webinar Series

View a flyer for the April 20, 2020 webinar.

The Office of Rural Health (ORH) and NC AHEC co-sponsored a weekly webinar series to address the role of virtual visits in responding to COVID-19. The webinars enabled providers to pose questions directly to telehealth subject matter experts.

Access a full archive of materials for this webinar series here.