Medicaid Managed Care
NC AHEC Practice Support has partnered with the North Carolina Department of Health and Human Services and Division of Health Benefits to help healthcare providers thrive under Medicaid Managed Care. Practice Support provides no-cost assistance with education and issue resolution, COVID19 vaccine assistance, quality improvement, clinical workflow redesign, Advanced Medical Home tier support, EHR optimization, telehealth integration, HIE training and integration, operational needs assessments, revenue cycle management, Tailored Care Management education and issue resolution, and Community Health Worker integration. Practice support assistance can be requested via practicesupport@ncahec.net. More information is also available on the NC Medicaid website for providers.
Webinar Series
The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC are offering an evening webinar series to help providers, practice managers, and quality managers succeed with Medicaid Managed Care.
Hosted by Shannon Dowler, MD, Chief Medical Officer of the NC Division of Health Benefits, the Medicaid Managed Care webinars on the 3rd Thursday of the month are dedicated to bringing you late breaking information and guidance on NC Medicaidās transition to Managed Care.
Topics will vary, but each session will include an open question and answer period. Upcoming topics will include: pharmacy and durable medical equipment, behavioral health, transitions of care, specialized therapies, quality measures, network adequacy, provider directory, billing, incentive payments, clinical coverage policy updates, and more.
Medicaid Managed Care Webinar Series:
Fireside (Winter)/Back Porch (Spring) Chats on Hot Topics
Hosted by Dr. Janelle White, Chief Medical Officer, NC Division of Health Benefits. Moderated by Hugh Tilson, Director of the NC AHEC Program.
This webinar series is from 5:30-6:30 PM.
May 16, 2024 | Topic TBD
August 15, 2024 | Topic TBD
November 21, 2024 | Topic TBD
February 20, 2025 | Topic TBD
May 15, 2025 | Topic TBD
Stay tuned for additional 2024 dates and topics.
Virtual Office Hours for Providers
Medicaid Transformation Provider Services and North Carolina AHEC are offering a series of Virtual Office Hours for providers. These sessions offer an interactive format for providers to ask questions on a variety of Medicaid Managed Care topics.
June 6, 2024 @ 5:30 p.m. | Provider Enrollment
Additional Webinars on Special Topics
This section is for additional webinars that are not part of any series, and include special topics.
Tailored Plan Claim Support for Providers | May 22 at 5:30 p.m.
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Annual Virtual Statewide Quality Forum
The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC, in conjunction with the five Medicaid managed care health plans, have hosted three Annual Virtual Statewide Quality Forums.
Save the date!
4th Annual Virtual Statewide Quality Forum
October 2, 2024
Registration information coming soon!
View past forum recordings and slides by clicking the button below.
Webinar Series: Healthy Opportunities
North Carolinaās Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the stateās Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care.
Please visit our Healthy Opportunities webpage for more information, including a complete listing of current and past webinar offerings.
Webinar Series: Quality & Population Health
This series, formerly the Advanced Medical Home (AMH) Webinar Series, is designed to support providers, practice managers, quality improvement professionals, care managers, and clinically integrated networks (CINs).
