Healthy Opportunities Pilot (HOP) Program

The opportunity for health begins where we live, learn, work and play.

North Carolina’s Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the state’s Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care. Other staff working to support Pilot operations may find these trainings helpful to support their day-to-day work.

Keep this page open while you complete the steps below.

Step 1: Create an Account

· Create a MyAHEC account.
· Already have an account? Continue to Step 2.

Step 2: Register for Courses

· Select the registration link for the course listed in the table below. 
· Enter MyAHEC username and password and follow the prompts to complete registration.
· Register for each course individually by selecting the corresponding link.

Step 3: Access Course Materials

· Sign into MyAHEC.
· Select My Courses and Events.

· Select Access Course and Materials. 
· Select Open to launch a course.

Required and Recommended Trainings

Trainings will be continually added to this page as they are published.

TRAINING FOR CARE MANAGERS

Release Date/Last UpdatedTitleSelect the link to register
for your course or to view
slides & recordings.
Course is required for Care Mangers
May 9, 2024 12:00-1:00pm Duplicative Medicaid and Healthy Opportunities Pilot Services – Live Webinar
Register

November 20, 2023

Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 2 RegisterNote: This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.
October 31, 2023 

Intimate Partner Violence – Creating A Culture of Care for Survivors RegisterNote: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code. 

October 31, 2023 


Intimate Partner Violence – Best Practices in Intimate Partner ResponseRegisterNote: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code

October 20, 2023
 
Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers
Part 1
RegisterThis course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.

March 21, 2023Healthy Opportunities Pilot: How Care Managers Can Choose Appropriate Interpersonal Violence Services Part 2 RegisterYES

March 17, 2023How Care Managers
Can Obtain Pilot
Consent
RegisterAs Care Managers transition to using the consent form released in Spring 2023, this course is required.

January 20, 2023
How Care Managers Can Choose Appropriate Health Related Legal SupportsRegister

December 27, 2022
How Care Managers Can Choose Appropriate Toxic Stress ServicesRegister

December 8, 2022
Understanding the Medical Respite Cross Domain ServiceRegister

November 17, 2022
UPDATED October 2023

How Care Managers Can Choose Appropriate Interpersonal Violence ServicesRegisterYES

September 20, 2022

How Care Managers Can Choose Appropriate Housing ServicesRegister

September 2, 2022


How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot ProgramsRegister

September 2, 2022
UPDATED September 2023
How Care Managers Can Choose Appropriate Transportation Services, Version 2Register

August 22, 2022
UPDATED September 2023
Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot EligibilityRegister

March 9, 2022

Assessing Member Eligibility for Participation in the Healthy Opportunities Pilots Recording and Slides

February 25, 2022

 
Deeper Dive on Pilot Responsibilities of Frontline Care Managers Recording and Slides

February 11, 2022

The Role of CIN Care Management Teams in the Healthy Opportunities PilotsRecording and Slides

N/A




NC AHEC Diversity, Equity, and Inclusion (DEI) for Primary Care Clinical Providers and Non-clinical Staff | Module 2 – Cultural HumilityMAHECYES

N/A
Using Motivational Interviewing to Support the Healthy Opportunities PilotsSEAHEC

Training for Human Service Organizations (HSOs)

Release Date/Last UpdatedTitleSelect the link to register
for your course today
Required for HSOs
March 17, 2023
Sensitive Services for
HSOs and Pilot Staff;
Privacy & Confidentiality
for Survivors
RegisterYES

Other HOP-related Trainings

Release Date/Last UpdatedTitleCourse materials
Recommended For
May 3, 2023




CHW Specialty Training Program: Introduction to Healthy Opportunities Pilots for CHWs
Register



Community Health Workers




May 16, 2022 Evidence Base Roundtable Series #6, Intimate Partner ViolenceSlides

May 12, 2022 Evidence Base Roundtable Series #5, Network Lead Pilot Region OverviewSlides

April 29, 2022  Evidence Base Roundtable Series #4 Housing, Transportation and Legal SupportSlides

April 21, 2022  Evidence Base Roundtable Series #3, Food and Pilots EvaluationSlides

April 12, 2022  Evidence Base Roundtable Series #2, SIRENSlides

April 6, 2022 Evidence Base Roundtable Series #1, KickoffSlides


February 15, 2023


Healthy Opportunities No Wrong Door Approach to EnrollmentRecording and SlidesPrimary Care Providers and Advanced Medical Homes

December 16, 2022


Healthy Opportunities Pilots:
Local Health Department Care Manager Pilot Engagement
SlidesLocal Health Departments





Building the skills and capacity for diversity, equity and inclusion (DEI) takes time to learn and integrate into patient care.  For this reason, it is recommended that Healthy Opportunities Pilot staff complete additional trainings, such as Implicit BiasStructural RacismCommunication in Healthcareand Microaggressions


Practice Support Resources

NC AHEC Practice Support is offering patient education tools and financial and telehealth resources for providers during the COVID-19 pandemic. Visit ncahec.net/covid-19 or contact us for more information.

Toolkit for Independent Primary Care Practices

This latest compilation of useful resources includes:
• Tips and strategies on how to prepare for and handle a potential ‘Twindemic’ as we enter flu season in the midst of the COVID-19 pandemic.
• A useful flow chart on managing ongoing COVID symptoms – or long COVID.
• Breathing exercises developed at Johns Hopkins to help control COVID-related cough.

Access this useful toolkit here.

 

Reimbursement for COVID-19 Uninsured

NC AHEC Practice Support offers a list of steps to prepare for reimbursement for COVID Related Primary Care Services for uninsured NC Residents.

 

Asthma Care During COVID-19, Cold and Flu Season Resource Sheet

NC AHEC Practice Support offers a resource sheet that outlines what you can do to enhance your asthma care to patients during the COVID-19, Cold & Flu season.

Basic Medicine and Critical Care Skills

Last updated May 6, 2020 at 2:28 p.m.

Lectures and Provider Tip Sheets

The following recorded lectures and tip sheets offered by NC AHEC and the UNC School of Medicine are designed to inform and support heath care professionals through increased patient volume due to the COVID-19 pandemic.

Basic Medicine Refresher Lectures

View the full playlist.

Abdominal Pain
Alcohol Withdrawal
Altered Mental Status in Inpatient
Back Pain
Cellulitis
Chest Pain I
Chest Pain II
COPD
Dental Pain
Heart Failure I
Heart Failure II
Headache
Hypertension
Pancreatitis
Panic & Generalized Anxiety Disorders
Skin Emergencies and Infections
Syncope
Vaginal Bleeding

Information for Re-entry Providers

Critical Care Refresher Lectures

View the full playlist.

Airway Management for COVID-19 Patients I
Airway Management for COVID-19 Patients II
Altered Mental Status in Emergency Medicine
ARDS and Ventilator Management I
ARDS and Ventilator Management II
GI Bleed
Management of Diabetic Ketoacidosis (DKA)
Mechanical Ventilation I
Mechanical Ventilation II
Mechanical Ventilation III
Psychiatry in Emergency Care
Introduction to Emergency Medicine

Mountain AHEC

MOUNTAIN AHEC at a glance

Located in the mountains of Western North Carolina, MAHEC is a national leader in innovative team-based primary care, medical education, and rural health workforce development. MAHEC’s main campus in Asheville, NC is home to primary care practices, graduate medical education programs, continuing professional development programs, a state-of-the-art medical simulation center, and UNC Health Sciences at MAHEC, an academic health center that promotes interprofessional education and practice through programs affiliated with the University of North Carolina’s top-ranked schools of medicine, public health, pharmacy, and dentistry.

MISSION

MAHEC provides and supports educational activities and services in the western part of the state with a focus on primary care in rural communities and those with less access to resources to recruit, train, and retain the workforce needed to create a healthy North Carolina.

MAHEC county map
SERVICE AREA

MAHEC serves patients, healthcare professionals, learners, and community partners throughout a 16-county region in Western North Carolina. Counties served are Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania, and Yancey.

SUB-REGIONS

MAHEC employs more than 1,100 faculty and staff members at its patient care practices, academic health center, and rural and hospital-based residency and fellowship programs. View MAHEC locations.

CORE SERVICES & DISTINCTIVE PROGRAMS

MAHEC operates patient care offices and residency programs in dentistry, family medicine, general surgery, internal medicine, obstetrics and gynecology, pharmacy, psychiatry, and transitional year. MAHEC’s fellowship programs include addiction medicine, maternal fetal medicine, psychiatry, rural medicine, sports medicine, and surgical critical care.

Other core services include:
Continuing Professional Development,
Health Careers Pipeline Programs,
AHEC Scholars,
Student Services,
Practice Consulting,
Library Services, and
Research.

UNC Health Sciences at MAHEC programs:

School of Medicine Asheville Campus
Master of Public Health Program (UNC Gillings School – UNC Asheville)
Adams Rural Oral Health and Wellness Scholars (School of Dentistry)

Distinctive MAHEC programs include the Center for Health Aging, Centering Pregnancy, Certified Community Behavioral Health Center, Project CARA, Minority Medical Mentoring Program, Post-Acute COVID-19 Care Clinic, Project ECHO virtual case-based learning, Project PROMISE (rural health careers programming), rural health workforce initiatives, a state-of-the-art medical simulation center, and statewide initiatives to expand access to substance use disorder treatment.

GOVERNANCE & LEADERSHIP

Mountain Area Health Education Center, Inc. (MAHEC) is a 501(c)(3) not-for-profit organization. MAHEC’s board of directors, comprised of community leaders and representatives from across Western North Carolina, guides the strategic growth and direction of the organization.

William Hathaway, MD, MAHEC CEO
Amy Russell, MD, Chief Medical and Population Health Officer
Jeff Pigg, Chief Operations Officer
Annie McClintic, Chief Talent Officer
Francisco Castelblanco, RN, DNP, AHEC Director; Chair, Department of Continuing Professional Development
Zach Levin, CPA, Chief Financial Officer
Steve Buie, MD, Chair, MAHEC Department of Psychiatry
Beth Buys, MD, Chair, MAHEC Department of Obstetrics and Gynecology
Stephanie Call, MD, Chair, MAHEC Department of Internal Medicine
Stephanie Rosener, MD, Chair, MAHEC Department of Family Medicine
Bryan Hodge, DO, Chair, Department of Community and Public Health
Katherine Jowers, DDS, Chair, MAHEC Department of Oral Health and Dentistry
Ameena Batada, DrPH, MPH, Co-Director, UNC Asheville-UNC Gillings MPH Program
Sarah Thach, MPH, Co-Director, UNC Asheville-UNC Gillings MPH Program
Sandra Whitlock, MD, Director and Assistant Dean, UNC School of Medicine, Asheville Campus
Mollie Scott, PharmD, Regional Associate Dean, UNC Eshelman School of Pharmacy; Chair, Department of Pharmacotherapy at UNC Health Sciences at MAHEC

CONTACT INFORMATION

Address: 121 Hendersonville Road, Asheville, NC 28803
Phone: 828-257-4400
Email: webmaster@mahec.net
Website: mahec.net

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