Updated January 21, 2020 at 2:30 p.m.

Reoccurring Webinar Series


Two of our upcoming Medicaid Clinical Quality Webinar Series will be centered around COVID 19 Vaccine Administration. These webinars will take place on Thursday, January 21 and Thursday, February 18 from 5:30-6:30 p.m. You can register for them here.

CCTO User Training

Live trainings for CCTO Users are offered with topics including updates and enhancements to the CCTO Tool and common Help Desk issues. A live Q&A is held at the end of each session to give attendees an opportunity to ask questions and request demonstrations of certain CCTO features. The trainings will continue until they are no longer needed.

December 17, 2020: Recording and Slide Deck

Access a full archive of materials for this webinar series here.

Access a CCTO Help Desk Training here.


CCTO User Micro-trainings

To support further CCTO user education, short videos and reference materials have been developed to cover specific topics and “How Tos” regarding the CCTO tool. These CCTO Micro-trainings are under 10 minutes each, and cover best practices to complete common tasks in the CCTO tool and address frequently asked questions. If there are any specific topics you would like covered in future CCTO Micro-trainings, please email CCTO_Communications@dhhs.nc.gov.


NC AHEC and CCNC Navigating COVID-19 Webinar Series

Tuesday, January 26 from 6:00 – 7:00 p.m.

Join the Zoom meeting room on your computer, or dial-in at (646) 558-8656 using webinar ID 131 899 801.

NC AHEC, Community Care of North Carolina (CCNC), the North Carolina Academy of Family Physicians, the North Carolina Pediatric Society, and the North Carolina Psychiatric Association, are hosting a monthly webinar to support North Carolina’s clinicians through the COVID-19 pandemic. This webinar is scheduled for 6:00 – 7:00 p.m. on the last Tuesday of the month.

The January 26 webinar is titled Tips and Tricks in COVID-19 Vaccine Administration.  Panelists will include Dr. Shauna Guthrie, who has been leading the effort in a local health department as Medical Director for the Granville-Vance Health District, Dr. Garret Franklin, who has been involved in a pilot administration effort with a few private practices in Wake County, and Dr. Richard Hudspeth, CEO of Blue Ridge Health, a Federally Qualified Health Center that is administering COVID vaccine.  The panelists will provide details of their frontline efforts to help you decide whether you want to provide COVID-19 vaccine in your practice, and tips on how to do so if you decide you will. 

Visit our partnership webpage with CCNC for additional resources.

January 5, 2021 | Office Hours with DHHS: COVID-19 Vaccine Distribution Plan Update:
Recording, Slide Deck and Transcript

December 22, 2020 | Office Hours with DHHS to Discuss the COVID-19 Vaccine Distribution Plan:
Recording, Slide Deck and Transcript

December 15, 2020 | COVID-19 Vaccine:  What North Carolina Practices Need to Know:
Recording, Slide Deck and Transcript


NC DHHS and NC AHEC Guidance for Dental Professionals

Next webinar date to be determined.

Join the Zoom meeting room on your computer, or dial-in at (646) 558-8656 using webinar ID 960 0659 7065.

The North Carolina Department of Health and Human Services (NC DHHS) and NC AHEC are hosting a webinar offering guidance to dental professionals.

The January 6 webinar is titled Webinar on COVID-19 Vaccine and Distribution Plan. North Carolina has begun rolling out COVID-19 vaccines and many dental providers have questions about the distribution plan. This presentation is especially designed for dental providers and will offer information on vaccine prioritization, logistics for accessing the vaccine, updates on authorized vaccines, and will offer a clinical review of Bell’s Palsy and a brief Medicaid Policy Update for Medicaid enrolled dental providers. This webinar will conclude with a questions and answers session and will feature Dr. Sarah Tomlinson, State Dental Director, Dr. Jessica Scott, Oral Health Coordinator with the Division of Public Health, Oral Health Section, and Darlene Baker, RDH, Lead Dental Policy Analyst with the Division of Health Benefits.

January 6, 2020: Recording, Slide Deck and Transcript

Access a full archive of materials for this webinar series here.


COVID-19 Update for Long Term Care Settings

Next webinar date to be determined.

Register for the webinar series.

NC DHHS brought back this webinar for two sessions in December in order to discuss LTC Vaccination and Infection Prevention Best Practices.  NC DHHS has a weekly written briefing on COVID-19 activity related to long-term care settings. 

January 21, 2021: Recording and Slide Deck (Transcript coming soon)

December 17, 2020: Recording, Slide Deck and Transcript

December 10, 2020: Recording, Slide Deck and Transcript

Access a full archive of materials for this webinar series here.


NC Medicaid, CCNC, and NC AHEC Health Care Professionals Webinar Series

Next webinar to be determined.

Register for the webinar series.

August 13, 2020: Recording, Slide Deck and Transcript

Add the series to your Microsoft Outlook calendar.

Featuring subject-matter experts from NC Medicaid, CCNC, and NC AHEC, this webinar series will address Medicaid policies including new options for telephonic and telehealth delivery of care for Medicaid beneficiaries, provide a one-stop location gathering the latest information from NC DHHS, and deliver practice support coaching to help practices implement new clinical workflows in response to the changing demands of COVID-19.

Please submit any questions for subject matter experts to prepare for in advance to medicaid.covid19@dhhs.nc.gov before 5 p.m. on the Wednesday preceding the webinar.

CCNC and NC AHEC Resources

Community Care of North Carolina (CCNC) and NC AHEC are working together to support providers by providing general information on COVID-19 and specific guidelines including coding suggestions for healthcare providers serving Medicaid beneficiaries. Visit our partnership webpage for additional resources.


Friday Office Hours for Providers

Next Webinar date to be determined.

Join the Zoom meeting room on your computer, or dial-in at (646) 558-8656 using webinar ID 705-979-628.

December 18, 2020: Recording, Slides and Transcript

Access a full archive of materials for this webinar series here.

Add the series to your Microsoft Outlook calendar.

As part of the State’s continuing efforts to ensure providers have the information they need, Dr. Betsey Tilson, State Health Director and Chief Medical Officer, and Dr. Zack Moore, State Epidemiologist, will provide brief updates on the State’s COVID-19 response and will respond to questions.

Send any questions to questionsCOVID19forum@gmail.com. Questions must be received no later than 5 p.m. on the Wednesday prior to the call.


Archived Webinars


AHEC Webinar Series for North Carolina’s Oral Health Workforce

To support oral health professionals in North Carolina as they return to work, these six webinars will provide information on re-opening and operating in the midst of COVID-19. The series is designed to allow just-in-time input from participants and oral health leaders from across the state. Participants may pick and choose any combination of events.

View all previously recorded webinars in the series.


NC DHHS and NC AHEC COVID-19 Testing Overview: Updates on Testing Modalities, Guidance and Resources

Access the recording, slide deck and transcript from June 15, 2020.

NC DHHS and NC AHEC hosted a one-time webinar to lend an overview of COVID-19 testing. Speakers included Sec. Mandy Cohen, Dr. Betsey Tilson, Dr. Shannon Dowler, Dr. Cardra Burns, Scott Shone and Jay Ludlam.


NC DHHS and NC AHEC Weekly Business Forum

Access the recording, slide deck, and transcript from May 20, 2020.

The NC Department of Health and Human Services’ Division of Public Health (DPH) and NC AHEC held weekly forums for the NC business community. The forums enabled members of the business community to obtain timely information on COVID-19 and to pose questions directly to public health subject matter experts.


NC AHEC and the Office of Rural Health (ORH) Telehealth Webinar Series

View a flyer for the April 20, 2020 webinar.

The Office of Rural Health (ORH) and NC AHEC co-sponsored a weekly webinar series to address the role of virtual visits in responding to COVID-19. The webinars enabled providers to pose questions directly to telehealth subject matter experts.

Access a full archive of materials for this webinar series here.