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Healthy Opportunities Pilot (HOP) Program

The opportunity for health begins where we live, learn, work and play.

North Carolina’s Healthy Opportunities Pilot program is an unprecedented opportunity to test the integration of evidence-based, non-medical interventions into the state’s Medicaid program. The Pilots will provide non-medical services to qualifying Medicaid members across four domains: housing, food, transportation and interpersonal violence/toxic stress. Critically, frontline care managers working in Pilot regions will play an essential role in identifying members that may benefit from Pilot services, recommending appropriate services and coordinating their care. Other staff working to support Pilot operations may find these trainings helpful to support their day-to-day work.

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Step 2: Register for Courses

· Select the registration link for the course listed in the table below. 
· Enter MyAHEC username and password and follow the prompts to complete registration.
· Register for each course individually by selecting the corresponding link.

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Required and Recommended Trainings

Trainings will be continually added to this page as they are published.

TRAINING FOR CARE MANAGERS

Release Date/Last UpdatedTitleSelect the link to register
for your course or to view
slides & recordings.		Course is required for Care Mangers
May 9, 2024 12:00-1:00pm Duplicative Medicaid and Healthy Opportunities Pilot Services – Live Webinar
Register

November 20, 2023

Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers Part 2 RegisterNote: This course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.
October 31, 2023 

Intimate Partner Violence – Creating A Culture of Care for Survivors RegisterNote: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code. 

October 31, 2023 


Intimate Partner Violence – Best Practices in Intimate Partner ResponseRegisterNote: HOP Care Managers can register for FREE, contact whitney.gordon@mahec.net for code

October 20, 2023
 
Healthy Opportunities Pilot Training for PIHPs and Tailored Care Managers
Part 1		RegisterThis course is intended for Care Managers who will provide Tailored Care Management to Healthy Opportunities Pilot members.

March 21, 2023Healthy Opportunities Pilot: How Care Managers Can Choose Appropriate Interpersonal Violence Services Part 2 RegisterYES

March 17, 2023How Care Managers
Can Obtain Pilot
Consent		RegisterAs Care Managers transition to using the consent form released in Spring 2023, this course is required.

January 20, 2023
How Care Managers Can Choose Appropriate Health Related Legal SupportsRegister

December 27, 2022
How Care Managers Can Choose Appropriate Toxic Stress ServicesRegister

December 8, 2022
Understanding the Medical Respite Cross Domain ServiceRegister

November 17, 2022
UPDATED October 2023

How Care Managers Can Choose Appropriate Interpersonal Violence ServicesRegisterYES

September 20, 2022

How Care Managers Can Choose Appropriate Housing ServicesRegister

September 2, 2022


How Care Managers Can Choose Appropriate Food Services within the Healthy Opportunities Pilot ProgramsRegister

September 2, 2022
UPDATED September 2023
How Care Managers Can Choose Appropriate Transportation Services, Version 2Register

August 22, 2022
UPDATED September 2023
Tracking Enrollee Progress, Reviewing Service Mix, and Reassessing Pilot EligibilityRegister

March 9, 2022

Assessing Member Eligibility for Participation in the Healthy Opportunities Pilots Recording and Slides

February 25, 2022

 		Deeper Dive on Pilot Responsibilities of Frontline Care Managers Recording and Slides

February 11, 2022

The Role of CIN Care Management Teams in the Healthy Opportunities PilotsRecording and Slides

N/A




NC AHEC Diversity, Equity, and Inclusion (DEI) for Primary Care Clinical Providers and Non-clinical Staff | Module 2 – Cultural HumilityMAHECYES

N/A
Using Motivational Interviewing to Support the Healthy Opportunities PilotsSEAHEC

Training for Human Service Organizations (HSOs)

Release Date/Last UpdatedTitleSelect the link to register
for your course today		Required for HSOs
March 17, 2023
Sensitive Services for
HSOs and Pilot Staff;
Privacy & Confidentiality
for Survivors		RegisterYES

Other HOP-related Trainings

Release Date/Last UpdatedTitleCourse materials
Recommended For
May 3, 2023




CHW Specialty Training Program: Introduction to Healthy Opportunities Pilots for CHWs
Register



Community Health Workers




May 16, 2022 Evidence Base Roundtable Series #6, Intimate Partner ViolenceSlides

May 12, 2022 Evidence Base Roundtable Series #5, Network Lead Pilot Region OverviewSlides

April 29, 2022  Evidence Base Roundtable Series #4 Housing, Transportation and Legal SupportSlides

April 21, 2022  Evidence Base Roundtable Series #3, Food and Pilots EvaluationSlides

April 12, 2022  Evidence Base Roundtable Series #2, SIRENSlides

April 6, 2022 Evidence Base Roundtable Series #1, KickoffSlides


February 15, 2023


Healthy Opportunities No Wrong Door Approach to EnrollmentRecording and SlidesPrimary Care Providers and Advanced Medical Homes

December 16, 2022


Healthy Opportunities Pilots:
Local Health Department Care Manager Pilot Engagement		SlidesLocal Health Departments





Building the skills and capacity for diversity, equity and inclusion (DEI) takes time to learn and integrate into patient care.  For this reason, it is recommended that Healthy Opportunities Pilot staff complete additional trainings, such as Implicit Bias, Structural Racism, Communication in Healthcare, and Microaggressions. 

NC AHEC Intranet Repository

The content sections within this depository include:

  • System Resources
  • Internal Communications
  • Brand Assets
  • AHEC Learning Academy (ALA) and Staff Trainings
  • eLearning Resources
  • CPD Resources

Each section includes an introduction that provides context and guidance on how to engage with the content provided.

If you have questions or feedback on any area of this repository, please submit your comment or inquiry using this form. This survey is monitored on a weekly basis and responses will be routed to the appropriate Program Office personnel. 

System Resources

These statewide NC AHEC System Resources can be accessed by NC AHEC staff for insight and clarity on certain system-wide processes, strategies, and resources. They may be especially useful to new employees.

If you have any questions about this area, please contact Lisi Martinez Lotz, Director of Planning and Innovation at lisi_lotz@ncahec.net

AHEC overview

Group Charters

The objective of these Group Charters is to share clear guidelines, outline roles, and have consistency across the groups led by the Program Office.

Internal Communications

Effective January 2024, NC AHEC staff must opt-in to receive internal communications from the Program Office. Please subscribe to our mailing list using this form.

If you already receive our AHEC Bulletin newsletter and AHEC Learning Academy announcements, you do not need to resubscribe. If you’re not sure, please attempt to subscribe to our mailing list, and your subscription will be confirmed.

Please ensure you receive our communications by whitelisting/adding ncahec@ncahec.net to your safe senders list in your email client settings: Apple, Gmail, Outlook

AHEC Bulletins

The AHEC Bulletin is a quarterly email digest delivered to NC AHEC staff members as part of an effort to improve communication surrounding statewide work across our system. This archive contains links to bulletins beginning in December 2020 to our most recent issue.

Please send a message to Caroline Orth at caroline_orth@ncahec.net with feedback, questions, or to request updates on a particular topic or project in our next bulletin.

State of AHEC recordings

Brand Assets

This growing section organizes statewide NC AHEC brand assets—including logos, PowerPoint presentation templates, AHEC maps, and more—into accessible download links for use when designing material collateral or preparing presentations on behalf of the NC AHEC Program. 

If you have any questions about how to use an asset or need assistance, please contact Caroline Orth, Program Office Communications Manager, at caroline_orth@ncahec.net.

Logos and templates

Guide to Choosing Logo File Type

Statewide Logos

AHEC Map

About NC AHEC PowerPoint Template

AHEC Learning Academy (ALA) and Staff Trainings

This section features recordings and materials from past AHEC Learning Academy and staff training sessions created and delivered for NC AHEC staff.

For questions regarding our AHEC Learning Academy and staff training resources, please contact Nevin Fouts, Statewide eLearning Coordinator, at nevin_fouts@ncahec.net.  

Other Staff Training Opportunities

CPD Resources

These Continuing Professional Development (CPD) resources house information that may be helpful for Regional CPD staff. The CPD Policy subsection contains resources related to the CPD policy workflow for reducing duplication of efforts among statewide programming. The CPD Office Hours subsection contains recordings of office hour sessions that were designed for any CPD staff across the Regional AHECs.  

Please send a message to Caroline Collier at caroline_collier@ncahec.net with feedback, questions, or to request additional information.

CPD POLICY MATERIALS

CPD OFFICE HOUR RECORDINGS

 

Vaccination Information

Last updated March 22, 2021 at 3:30 p.m.

The North Carolina Department of Health and Human Services is continuing to develop and update core resources on COVID-19 vaccine distribution and administration. Visit https://covid19.ncdhhs.gov/vaccines for more information and resources as they become available. The page is also available in Spanish at https://covid19.ncdhhs.gov/vacuna.

Community Care of North Carolina and NC AHEC also have a joint webpage with additional resources regarding the vaccine.

Vaccination Volunteer Module

The NC AHEC Program, led by Charlotte AHEC, is offering an online module titled Volunteer Training for COVID-19 Vaccination Sites free to the public in North Carolina. This training provides a general introduction to what volunteers might expect onsite and can be supplemented with additional onboarding by their vaccination team.

NC COVID-19 Vaccination Guide for Medical Practices

NC AHEC Practice Support offers a Vaccination Guide toolkit, providing information on what Medical Practices need to know now about the COVID-19 Vaccine.

How to Establish a Community-Based Vaccination Site for the COVID-19 Vaccine

This playbook offers a brief outline of the process by which a vaccine administration event can be established by a church or civic organization within the local community.

AHEC Scholars Resource Page — Internal Use Only

Click here to download the latest version of the AHEC Scholars Workbook

 

Content last updated : 24 August 2018

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