Last updated August 21, 2020 at 12:11 p.m.

In support of DHHS and the Office of Rural Health Community Health Worker Initiative, the NC AHEC Program is offering a series of self-paced online courses to help connect the health workforce to COVID-19 related community-based resources for patients and their families.

Time Commitment: 2 hours and 42 minutes

Learning Objectives. At the end of this course, participants will be able to:

  • Discuss the public health infrastructure in North Carolina.
  • Define implicit bias, cultural humility, cultural consciousness, microaggression, and the cycle of socialization.
  • Identify best practices for engaging with different subsets of the general population.
  • Demonstrate how key concepts of client centered counseling can be used by the community health worker.
  • Name 3 actions to take to enhance personal health and safety when in the field.
  • Summarize frequently asked questions about COVID-19, isolation, and quarantine.
  • Review the role of the community health worker as it intersects with the role of case investigators and contact tracers.

The course consists of five modules and a playbook of resources for community health workers and their patients. To register, go to You will be asked to create a MyAHEC account if you do not have one already.

Module 1: Introduction to Public Health in North Carolina 25 minutes

Module 2: Implicit Bias, Cultural Humility, and Cultural Consciousness 33 minutes

Module 3: Subsets of the General Population 37 minutes

Module 4: Communication and Client Centered Counseling 23 minutes

Module 5: Field Safety 14 minutes

Module 6: Community Health Workers Playbook approx. 30 minutes