Advanced Medical Home Coaching Opportunities

Looking for the AMH Tier Support Tool? Download here
Looking for the AMH IT/Gap Tool? Download here
Looking for the CIN AMH Tier 3 Checklist? Download here

A primary care practice is eligible for 1:1 coaching from the NC AHEC Practice Support team if they are (1) in network with at least one Medicaid PHP and (2) one of the following:

• Tier 2 *essential practice

• Tier 3 *essential practice wanting to reassess appropriate Tier level and/or strengthen

Tier 3 readiness and performance

• Tier 2 or 3, health system affiliated, or owned practice located in medically

under-resourced community

*Essential practices include independently owned primary care; FQHCs; RHCs; and local

health departments with primary care.

Advanced Medical Home Webinar Series

In December 2020, a new Medicaid Managed Care webinar series on the Advanced Medical Home (AMH) program was offered to Medicaid primary care practice staff and clinicians. The series was designed to support practice managers, quality improvement professionals, care coordinators, and others responsible for meeting the NC Medicaid AMH Tier 2 or 3 requirements. View past recordings, slides, and transcripts of all the topics by clicking on the button below:

North Carolina AHEC is now offering two additional webinar series on Medicaid Managed Care topics in partnership with the North Carolina Department of Health and Human Services. Learn more.

Medicaid Managed Care

NC AHEC Practice Support has partnered with the North Carolina Department of Health and Human Services and Division of Health Benefits to help healthcare providers thrive under Medicaid Managed Care.  Practice Support provides no-cost assistance with education and issue resolution, quality improvement, clinical workflow redesign, Advanced Medical Home tier support, EHR optimization, telehealth integration, HIE training and integration, operational needs assessments, revenue cycle management, and behavioral health integration via Collaborative Care Management.  In addition, Tailored Care Management courses are available for TCM community-based providers.  Practice support assistance can be requested via practicesupport@ncahec.net.  More information is also available on the NC Medicaid website for providers.

Webinar Series

The North Carolina Department of Health and Human Services Division of Health Benefits and North Carolina AHEC offered a series of webinars and trainings to help providers, practice managers, and quality managers succeed with Medicaid Managed Care.  Archives of past webinars including recordings and presentation slides are available below.